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REDCOM launches Sigma® military-grade Unified Communications software

| September 23, 2016

REDCOM is pleased to announce the immediate availability of the Sigma® product family, a complete software-based Unified Communications (UC) solution. REDCOM leveraged decades of experience to build Sigma to meet the demanding requirements of government and military entities. Sigma is based on open standards with a focus on interoperability, reliability, and security.

At the heart of the Sigma product family is REDCOM Sigma, a powerful Virtual Local Session Controller (LSC), Virtual PBX, and Class 4/5 End Office. Sigma Core features highly flexible call and message routing combined with an integrated media server. The software’s UC features include VoIP, point-to-point video, chat with presence, voice conferencing, unified messaging, and full MLPP support. Sigma Core is designed to be highly scalable, supporting both small tactical teams as well as strategic deployments.

Sigma Core has undergone and passed rigorous testing with the Defense Information Systems Agency (DISA) for compliance with Unified Communications Requirements (UCR) 2013 Errata 1, under the category Local Session Controller (LSC). This process ensures compliance with established standards for DoD-based Tactical deployments.

Also part of the Sigma product family is the REDCOM Secure Client, a secure UC app available for both Windows® and Android™. With the REDCOM Sigma Client, users gain access to powerful UC functions — including voice, video, and chat with presence — from the convenience of a PC, tablet, or smartphone. The Sigma Client also features preemption controls and Push-to-Talk (PTT) for instantaneous voice communication via IP. To maximize survivability, the app can register to multiple independent SIP call controllers. The REDCOM Sigma Client for Windows is currently the only softphone on the DISA Approved Products List (APL).

For more information on REDCOM’s new Sigma UC software, contact a REDCOM customer advocate at +1.585.924.6500 or sales@redcom.com

REDCOM Products Achieve JITC Certification

| January 8, 2015

REDCOM® today announced that its enhanced Version 4.0AR3PB software, for use with the High Density Exchange (HDX) and SLICE® family of products, has been placed on the DISA Unified Capabilities (UC) Approved Products List (APL) and certified for use as a Local Session Controller (LSC).

In order to be placed on the UC APL, products must be carefully evaluated and achieve certification for information assurance (IA) and interoperability (IO) by the Joint Interoperability Test Command (JITC). REDCOM’s latest product certification will remain in effect for the next three years.

REDCOM’s TRANSip® technology — together with Teo® IP phones and Polycom RealPresence Group Series video phones — delivers powerful capabilities highly relevant to the military, including support for the Assured Services Session Initiation Protocol (AS-SIP), IPv4/IPv6 dual stack, Multi-Level Precedence and Preemption (MLPP), seamless converged TDM/IP interoperability, secure communications via V.150.1, and much more.

The HDX and SLICE® family of products running Version 4.0AR3PB software enable unique applications such as:

  • Multi-Technology Conference Management: REDCOM’s Link Command System (LCS) is an operator-driven control platform that runs on a standard PC. The LCS delivers extensive operator-driven conference control features including call handling, directory assistance requests, and call queue management. All device types—land lines, cell phones, radios, and VoIP phones—can be connected into a conference. The LCS provides conferencing operators with a visual interface for initiating, monitoring, and controlling secure conferences.
  • REDCOM Softphone: REDCOM’s new Softphone includes multiple mission-critical features such as dual registration, call recording, directory dial, MLPP, and conferencing control, delivering true survivability to Mission Commanders.
  • REDCOM Report Generator: The REDCOM Report Generator is a software application that enables network administrators to monitor traffic on a REDCOM switch and quickly create a number of useful reports.