REDCOM Laboratories, Inc. is a U.S. company that specializes in the development of advanced strategic, operational, and tactical communication solutions with a focus on interoperability, flexibility, and ease of use. REDCOM has a long history of successful deployments at the highest levels of government, in telephone networks around the globe, and in leading Department of Defense (DoD) communications programs for the Army, Air Force, Marines, and Navy.

We understand that organizations with mission-critical communications needs are not interested in the latest buzzwords, experimental technologies, or gilded promises. That’s why we offer communications solutions and capabilities grounded in reality and built specifically to meet the requirements of our customers. REDCOM achieves mission success by focusing on these core tenets and core competencies:

Core Tenets

Interoperability

Bridging technical gaps across technologies, protocols, & networks

Command & Control

Strategic & tactical communications to control the mission

Flexibility

Exceptional ability to fit into your existing architecture

Ease-of-Use

Intuitive interfaces that simplify complex operations

Core Competencies

Speed

Rapid startup, low-latency mission-critical communications

Scalability

Agile and adaptable to meet organizational requirements

Resiliency

Thriving in adverse or contested environments

Support

Technical issues addressed quickly and efficiently

U.S. engineering & development

Our principal office is located in our 140,000 sq. ft. headquarters in the town of Victor, a suburb of Rochester, New York. This state-of-the-art campus is home to a large engineering and development team, along with our customer service, sales, manufacturing, and leadership teams.

REDCOM designs, engineers, and manufactures all of our products right here in the United States. We work only with vetted and trusted suppliers to ensure that we source the best and most reliable components for every product. REDCOM has proactively addressed every step of the supply chain to reduce risk, making our products TAA compliant.

U.S. manufacturing

REDCOM’s manufacturing business unit — REDCOM EMS — is located in the same building as our main offices, giving us complete control over sourcing, production, and quality control. In addition to producing our own hardware products, REDCOM EMS enables us to offer custom PCB manufacturing and complete product build to OEMs.

REDCOM EMS is committed to ensuring your products are manufactured to the most rigorous standards in the industry, with a quality management system certified to ISO 9001:2015, AS9100D:2016, and ISO 13485.

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A customer-driven culture

What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate, and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t — or won’t — tackle.

A Top Workplace Locally and Nationally!

REDCOM was awarded a Rochester Top Workplaces award in 2020 and 2021 by The Democrat and Chronicle. As a first-time participant in the program in 2020, REDCOM surpassed hundreds of other companies for the top distinction.

We also earned national recognition this year with the Top Workplaces Woman-Led Culture Excellence award! These awards are based solely on employee feedback gathered through an anonymous survey that uniquely measured 15 drivers of engaged cultures. These drivers are critical to the success of any organization, including alignment, engagement, leadership, and connection.

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Business Designations

DUNS: 09-166-5919

CCR/CAGE Code: 1U548

NAICS: 334210, 334220, 334418, 511210, 517919

PSC: 5805, 5810,5895, 7030, D304, D318, D319, D320, D324

Year Established: 1978

SBA Classification: Woman-Owned Small Business

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