Category Archives: Announcements

REDCOM Awarded GSA MAS Contract for C2 Communications Products

REDCOM Laboratories, Inc., a leading developer and supplier of advanced tactical communications systems for the U.S. Department of Defense (DoD), is pleased to announce its new award of a General Services Administration (GSA) Multiple Award Schedule (MAS) contract (47QTCA24D002N) for Command and Control Communications products. The contract is valid for a five-year period through 14 December 2028, with options for up to five additional years.

GSA Schedule contracts contain predetermined terms and conditions (such as pricing, delivery terms, and warranties) that comply with all applicable procurement regulations. This streamlines the purchasing process for the Federal Government. With this approval, REDCOM can offer its complete line of C2 solutions directly to the government as a prime contractor. REDCOM products on the GSA schedule include:

  • REDCOM Sigma® C2 SoftwareAn intuitive software-based C2 platform with integrated voice, video, chat, and conferencing.
  • REDCOM Sigma® C2 Console: An app that provides operators with a single pane of glass to monitor and control all comms on the tactical C2 network.
  • REDCOM Sigma XRI: A small, purpose-built MIL-spec C2 platform with integrated radio interop.
  • REDCOM Sigma® SVG-1200: A secure voice gateway that enables powerful multi-party ACC-compliant Type 1 communications.
  • Sigma Maintenance Renewal: Provides unlimited Sigma software upgrades and 24/7 technical support.
  • Training: The government can purchase any combination of REDCOM training classes (on-site or virtual) for the above REDCOM products.

In order to qualify for GSA approval, an organization must complete a rigorous application process and have a proven track record within its industry. As a long-established developer and supplier of advanced communications technology, REDCOM’s customers already include the U.S. Army, Air Force, Navy, and numerous government agencies.

 

About REDCOM

REDCOM Laboratories, Inc. specializes in the development of advanced strategic, operational, and tactical communication solutions with a focus on interoperability, flexibility, and ease of use. REDCOM’s tactical products are optimized for low size, weight, and power (SWaP), making them the ideal communications core for denied environments or deployments to the tactical edge. REDCOM’s customers include all branches of the U.S. military, government agencies, emergency responders, integrators, and enterprises. All REDCOM products are proudly designed, built, and supported in the United States. For additional information, please visit the REDCOM website at www.redcom.com.

REDCOM announces collaboration with Air Force Research Laboratory’s RIEBA unit to expand C2 communications

REDCOM announces a Statement of Work (SOW) in collaboration with the Air Force Research Laboratory’s (AFRL) RIEBA unit. The primary purpose of this SOW will be the evaluation and integration of the REDCOM Sigma XRI-400 hardware platform within AFRL/RIEBA’s communication architecture and networks.

REDCOM’s extensive track record with C2 solutions and demonstrated expertise in radio interoperability position the company as the ideal partner for the AFRL/RIEBA’s mission-critical objectives. REDCOM’s commitment extends to on-site installation, training, and comprehensive support of the Sigma XRI-400 within the AFRL/RIEBA laboratory environment. The integration efforts will focus on validating the bridge between RF communications and SIP/RTP interfaces within the Voice & Video Cross-Domain Solution (V2CDS) architecture.

“REDCOM is honored to be given the opportunity to collaborate directly with AFRL/RIEBA, which is at the tip of the spear when it comes to solving tough communication problems aligned with the USAF’s future operating concept – Agile Combat Employment (ACE),” said John Kelliher, Director, Strategy, REDCOM Laboratories, Inc.

Kelliher continues: “Communications are a critical function in executing effective command and control. Adaptable and interoperable communication systems will be of the utmost importance in maintaining positive communications at the edge.”

This SOW stands to benefit both REDCOM and the AFRL by fostering a dynamic exchange of expertise and resources. This collaboration not only enables REDCOM to refine its Sigma XRI-400 capabilities for the mission set of tomorrow but also empowers AFRL/RIEBA to leverage REDCOM’s innovative solutions, enhancing their network integration capabilities and fostering advancements in cutting-edge communication technologies.

 

About AFRL

The Air Force Research Laboratory is the primary scientific research and development center for the Department of the Air Force. AFRL plays an integral role in leading the discovery, development, and integration of affordable warfighting technologies for our air, space and cyberspace force. With a workforce of more than 12,500 across nine technology areas and 40 other operations across the globe, AFRL provides a diverse portfolio of science and technology ranging from fundamental to advanced research and technology development. For more information, visit afresearchlab.com.

REDCOM Announces New Logo and Brand Identity

REDCOM Laboratories, Inc., a leading developer and supplier of advanced tactical communications systems for the U.S. Department of Defense (DoD), has completed an extensive rebranding effort centered around a new corporate logo. After maintaining the same logo since the company’s founding in 1978, this new brand identity better reflects REDCOM’s current mission of developing the world’s most reliable and interoperable Command and Control (C2) communications solutions.

“The previous REDCOM logo had a great run over the past 45 years, but the REDCOM of today is a vastly different company than it was even five or ten years ago. It was time to update our logo to represent who we are going forward: an innovative and nimble R&D company that solves unique communication challenges for mission-critical applications,” said Mike Gerenser, Director of Marketing at REDCOM Laboratories, Inc. “The new logo evokes both a three-dimensional shape and a connected network. A hidden “R” in the negative space at the center of the logo represents the REDCOM technology that brings disparate communication paths together.”

REDCOM’s old logo (left) was designed in 1978, featuring heavy lettering and a square digital wave. The new logo (right) implies a greater sense of connectivity and flexibility, featuring a hidden “R” in the center of the logo mark.

 

REDCOM’s new brand identity embodies a renewed sense of purpose but is still rooted in the company’s heritage of developing unique communications hardware and software. When the company was founded in 1978, the name REDCOM was chosen as an acronym for Research, Engineering, and Development in Communications. This important tagline is now a key component of the company’s updated brand identity.

If you’re interested in learning more about REDCOM’s C2 communications solutions, visit the company website at www.redcom.com or get in touch with a solutions advisor at sales@redcom.com.

REDCOM® and MicroSecure® Announce a Strategic Partnership

REDCOM Laboratories, Inc., a U.S.-based developer of advanced tactical communications systems, has announced a strategic partnership with MicroSecure Corporation, a leading provider of cybersecurity and military communication solutions in Australia. The partnership aims to expand the reach of REDCOM’s unique tactical C2 solution portfolio to government and defense customers in the Pacific region. The agreement also grants MicroSecure the exclusive right to deliver REDCOM products to the Australian Defence Forces.

“We are excited to work with MicroSecure — a company that has continuously supported the Commonwealth of Australia over the past 25 years — to provide solutions to increase operational flexibility for the ADF while supporting the objectives of the Defence Policy for Industry Participation,” said Courtney Stiles, Director of Business Development, REDCOM.

“MicroSecure is delighted to work with REDCOM — The partnership offers unprecedented access to the design, delivery, and integration of secure and reliable C2 military communications technology. Together, we bring over 75 years of knowledge and capability across the Cyber, Communications Security (COMSEC), and Mission Systems domains,” said Frank Lazzarotti, Founder and Principal, MicroSecure Corporation.

MicroSecure specializes in delivering solutions for sensitive, highly protected, and classified systems for government, defense, and intelligence sectors. This partnership with REDCOM provides MicroSecure with full access to resell and integrate REDCOM’s complete Command and Control (C2) communications solution portfolio, which includes:

  • REDCOM Sigma® C2 SoftwareAn intuitive software-based C2 platform with integrated voice, video, chat, and conferencing.
  • REDCOM Sigma® C2 Console: An app that provides operators with a single pane of glass to monitor and control all comms on the tactical C2 network.
  • REDCOM Sigma XRI®: A small, purpose-built MIL-spec C2 platform with integrated radio interoperability.
  • REDCOM Sigma® SVG-1200: A secure voice gateway that enables powerful multi-party ACC-compliant Type 1 communications.

MicroSecure has an excellent track record of introducing technologies and capabilities that require stringent testing before acceptance by the Australian Department of Defence. Together, REDCOM and MicroSecure will plan the approach required to be connected to a classified Defence Secret Network (DSN) or Defence Protected Network (DPN).

 

About MicroSecure Corporation

MicroSecure Corporation is an Australian wholly owned and operated company, which has been providing services, solutions, and support to local and international governments and organisations since 1998. MicroSecure designs and delivers leading-edge cyber and security communication solutions for corporate, government, defence, and intelligence sectors.  MicroSecure Secret Stealth Systems ® and MS4C Quadrant ® provide advanced technologies that ensure the protection, privacy, and integrity of data and the security of critical and classified infrastructure and facilities. Please visit MicroSecure website at www.microsecuretechnologies.com

 

About REDCOM

REDCOM Laboratories, Inc. specializes in the development of advanced strategic, operational, and tactical communication solutions with a focus on interoperability, flexibility, and ease of use. REDCOM’s tactical products are optimized for low size, weight, and power (SWaP), making them the ideal communications core for denied environments or deployments to the tactical edge. REDCOM’s customers include all branches of the U.S. military, government agencies, emergency responders, integrators, and enterprises. All REDCOM products are proudly designed, built, and supported in the United States. For additional information, please visit the REDCOM website at www.redcom.com.

REDCOM legacy product end of life announcement

REDCOM is announcing the End of Life for the legacy products listed below. Based on component availability, some of these products will be available for final purchase through December 31, 2023. Our Last Time Buy (LTB) products are offered on a first-come, first-served basis. We anticipate remaining stock to sell out fast, so contact sales@redcom.com to lock in any LTB orders promptly.

Our next-generation hardware and software Command and Control (C2) products offer a rich set of features that include some of our legacy products’ functionality. If you own a legacy REDCOM product, we encourage you to contact sales@redcom.com to determine the best way forward based on your current and future requirements.

End of Manufacture (EOM) and End of Sale (EOS) REDCOM Products:

  • HDX
  • SLICE 2100 and the SLICE family of products (i.e. SLICE Micro)
  • Server 1600 hardware
  • IGX – including any deviations of (i.e. MDX•I)
  • SBX
  • MDX – including any deviations of (i.e. CDX)
  • MSP
  • TTG
  • All Soft Clients for the above products (SCFW, SCFA)
  • All applications associated with the above products (MAUI, LCS, WebApps)

Maintenance & Support:

Extended product support will be available for the HDX and SLICE family of products only. Beginning January 1, 2024, enrollment in a Maintenance & Support Program will be required for any HDX or SLICE product upgrades, training, or technical support. All users are welcome to enroll now to ensure coverage begins on January 1, 2024. This support plan includes:

  • Software upgrades
  • Product training
  • 24/7 technical support

On January 1, 2029, no further support will be available for the HDX and SLICE products. Contact a REDCOM solution advisor for details and pricing on the HDX and SLICE Maintenance and Support Program.

If you have any questions or concerns about this announcement, please reply to this email or reach out to sales@redcom.com

REDCOM’s HR Director Kara Martin Recognized as Honoree for NHRA Rochester Affiliate HR Executive of the Year Award

Honoree Kara Martin with REDCOM CEO, Dinah Weisberg.

We are proud to announce that REDCOM’s very own Director of Human Resources, Kara Martin, has been chosen as one of the NHRA (National Human Resources Association) Rochester Affiliate HR Executive of the Year Honorees. This prestigious award distinguishes and honors human resource professionals who: 

  • Are innovative and consistently prepare their organizations for the future 
  • Make significant contributions and impact their organizations and the HR community 
  • Demonstrate leadership and operational excellence 
  • Inspire others to excel 

Kara Martin was nominated for the HR Executive of the Year Award by REDCOM’s benefits broker, Consiliarium Group, and will be recognized at a luncheon on August 2, 2023. 

“We are incredibly honored to have a vital member noticed as an honoree for this award,” remarked REDCOM Chief Executive Officer, Dinah Weisberg. “Kara has been able to establish that delicate balance between enhancing the corporate culture, protecting the employees and the organization, and making everyone’s life easier. Kara really is a joy to work with.” 

Kara Martin is a critical piece of REDCOM’s leadership team, where she works diligently to foster a positive culture at REDCOM, retain top talent, and attract new talent to the REDCOM family.   

“Being nominated for this award, and being thought of as someone who is worthy of this honor is very humbling,” says Kara. “I am very appreciative of the recognition but more than that –it is really just a joy to come in and work with the people that I get to work with every day at REDCOM.”  

Kara graduated from Siena College with a bachelor’s degree in Sociology and later went on to receive her master’s degree in Organizational Management from Nazareth. She began her career at the YMCA of Greater Rochester, where she worked for over a decade, and the idea of the “ethics of hard work” was formed early on. In this position, Kara learned a lot about leadership development, managing people, managing a budget, training, and programming. 

Throughout her career, Kara has worked at a wide variety of companies throughout Rochester. She has served as the Mission, Vision, and Character Advancement Director at D4 as well as the Director of Human Resources. She has worked at Elevate Rochester, an organization that focuses on fostering and recognizing ethical practices in the business community, and at Gorbel as their Human Resources Business Partner. With her background in sociology, knowledge and experience in organizational management, and extensive experience as an HR professional throughout the Rochester Community, Kara Martin is a well-deserved honoree for the HR Executive of the Year Award.  

REDCOM receives Top Workplace Award for fourth consecutive year

REDCOM Laboratories, Inc. is proud to announce that the company has been awarded a Top Workplaces honor by The Democrat and Chronicle for the fourth consecutive year. The list of Top Workplaces is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization, including alignment, performance, engagement, and leadership, just to name a few.  

“We are so proud again this year, for the fourth consecutive year, to be named a Top Workplace in Rochester,” remarked REDCOM’s Director of Human Resources, Kara Martin. “We are grateful to each of our employees for their hard work, loyalty, and dedication in making REDCOM a top workplace.”

REDCOM’s mission centers around enabling the most important conversations in the world for customers that include all branches of the military, government agencies, and first responders. In a complex and competitive industry, REDCOM stands out from other communications companies by focusing on a refined set of functions that are integral to mission security.

“REDCOM’s focus on delivering the most reliable and interoperable products has allowed us to provide unparalleled flexibility and responsiveness to our customers.” continues Martin. “It is this same approach that has earned us the honor of Top Workplaces for the last four years, as we have navigated the challenges of a pandemic and changing work landscapes.”

While transitioning this switch to remote and hybrid work for our teams, REDCOM has kept their employees connected and driven towards a common goal. “Personally, it is such an honor to work for a company where employees recognize their value and are recognized for their contributions,” shares Martin. “On behalf of REDCOM, I want to thank all our employees, not only for their feedback that led to this award but for the work they do every day to make REDCOM a wonderful place to work.”

 

REDCOM Proudly Co-Sponsors SRO GT World Championship Patriot Car Corrals

REDCOM Laboratories, Inc., a leading supplier of the world’s most reliable and interoperable communications solutions, was a sponsored partner for Operation Motorsport and SRO GT World Championship Patriot Car Corrals across the country. The event took place this past weekend, July 21-24 at Watkins Glen International.

This year REDCOM teamed up with Operation Motorsport to co-sponsor this event, duty service members, veterans, first responders, and supporters were invited to join the Patriot Car Corral sponsored by REDCOM. The Patriot Car Corral included exclusive VIP corral parking, access to beverages, tours, prizes, and parade laps.

REDCOM Solutions Architect and United States Marine Corps Veteran, Derwin Melendez-Diaz, had the opportunity to call start your engines at GT World Challenge Race 2. “I could not be thankful to be able to support Operation Motorsport. The work that Operation Motorsport does for its beneficiaries makes a truly powerful statement about the commitment they have to the veteran community.”

About Operation Motorsport

Operation Motorsport is a Veteran Led and Operated, 501(c)3 Not for Profit, based in Brighton, Ontario, and Raleigh, North Carolina serving Canadian & American servicemembers and veterans and was founded on the basis of three simple words: “Excite, Engage and Empower”. The premise is to engage ill and injured Service Members and veterans affected by military service, through Motorsport activities to aid in their recovery and rehabilitation.

About REDCOM

REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the development of advanced communications solutions with a focus on security, reliability, and interoperability. Located in Victor, New York, REDCOM’s global customer base includes commercial telecom carriers, private networks, integrators, and government and defense agencies. For additional information, please visit the REDCOM website at http://www.redcom.com.

REDCOM End of Sale Announcement: Legacy HDX & SLICE Analog Interface Modules

End of Sale information

This post announces the End of Sale (EOS) of certain legacy HDX & SLICE® Analog Interface Modules. These modules are being discontinued due to component obsolescence and are unavailable for last time buy. If you or a customer require these capabilities, we recommend:

  • A transition to the suggested alternative for each EOS product in the ‘Product Transition Information’ table below.
  • Use of third-party gateways.

If it is not possible to make such a transition or if there is no alternative product listed, please reach out to REDCOM at sales@redcom.com. You can also email us for a list of third-party gateways REDCOM has tested.

For new sales, our next-generation software and hardware products — REDCOM Sigma® and REDCOM Sigma® XRI — offer an exciting set of features including some of the functionality currently offered by our HDX & SLICE product line. We encourage our customers to contact REDCOM sales for assistance in determining the way forward based on current requirements.

Continued Support

REDCOM products are used in some of the harshest environments on earth by those at the sharpest end of the spear. In these situations, it is not always feasible to rip and replace at the speed of technology. This announcement does not affect our company policy of supporting every product ever sold. This decision will save these important parts for repairs and ensure our customers are able to use their existing equipment for years to come. Customers with active service contracts will continue to receive support from the REDCOM Customer Service Group on HDX and SLICE products using these parts. Customers without active service contracts will continue to receive support from the REDCOM Customer Service Group on an as-needed, pay-as-you-go basis.

The following REDCOM part numbers will be affected by this notification:

REDCOM receives Top Workplace Award for third consecutive year

REDCOM Laboratories, Inc. is proud to announce that the company has been awarded a Top Workplaces honor by The Democrat and Chronicle for the third consecutive year. The list of Top Workplaces is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization, including alignment, performance, engagement, and leadership, just to name a few.  

“We are so pleased to be recognized for the third year in a row as a Top Workplace in Rochester. This “threepeat” award means so much to us this year as we continue to focus on a great work experience for our employees,” remarked REDCOM’s Director of Human Resources, Kara Martin. “We have proudly cultivated a family culture over the last 43 years. Last fall, we lost our beloved founder, Klaus Gueldenpfennig. We are so proud that we have been able to keep his vision and dream going through our employees.”   

REDCOM’s mission centers around enabling the most important conversations in the world for customers that include all branches of the military, government agencies, and first responders. In a complex and competitive industry, REDCOM stands out from other communications companies by focusing on a refined set of functions that are integral to mission security.  

“We know that REDCOM produces products of the highest quality, reliability, and interoperability and that is because of our employees’ dedication to REDCOM and our customers,” continues Martin. “On behalf of REDCOM, I want to thank all of our employees, not only for their feedback that led to this award, but for their hard work, their loyalty, and their commitment to making REDCOM a wonderful place to work.” 

After navigating two years of COVID-19, REDCOM has kept their employees connected and driven towards a common goal. “As employees continue to return to the office more often, it is the laughter in the hallways, the hugs of old friends, and the impromptu chats that we realize we have all missed so much,” mentions Martin.  “Personally, it is such an honor to work for a company where employees recognize their value and are recognized for their contributions.”