Command & Control through Communication
Command and Control (C2) has many definitions. In the public safety incident command realm, it is directing resources to achieve incident objectives. REDCOM solutions directly support C2 conditions where they matter most.
The tools and function of Command and Control evolve with each leap in technology. C2 is both art and science, the art of sustaining critical functions during a critical incident and the science of integrating the tools that provide the highest performance in communication technology.
The REDCOM approach: adaptive and flexible
Our product configuration, controls, and management can be used without extensive training or field service, reducing support requirements overall. Our capabilities support C2 over IP-based infrastructure – accommodating TDM and analog paths when the integration of assets to other modes of communication is required. The integration of disparate networks directly addresses interoperability challenges when coordinating with mutual aid resources.
Responding to an emergency event requires a “communications first” mindset. But when multiple public safety teams arrive on-scene, many will be unable to communicate with each other due to differences in waveform, band, channel, or trunking.
REDCOM CrucialConnect solves these interoperability challenges by bringing together radios and IP devices from multiple agencies. These REDCOM products bring interoperable communications and conferencing to First Responders and Public Safety Organizations in the field enabling teams to command, control, and communicate. CrucialConnect was used when Hurricane Maria struck Puerto Rico in 2017, for more information, read the full use case here.