REDCOM began in 1978 when my parents, Klaus and Brigitte Gueldenpfennig — together with several talented engineers — left Stromberg Carlson to found a company focused on meeting the needs of customers that were often neglected or ignored by rival incumbents.
For 40 years, REDCOM has managed to thrive in a highly competitive, ever-changing industry. While the company continues to evolve, the underdog mentality from our roots is still an integral part of our DNA. Our dedication to R&D, coupled with outstanding customer service, is what allows us to capture and retain customers that span the globe, from service providers in America’s heartland to all branches of the military and the highest levels of government.
I took over the helm of the company in 2017, and I couldn’t be more excited about our future. Together with an experienced new leadership team, I am excited to lead REDCOM towards many more decades of success.
Founded by Klaus and Brigitte Gueldenpfennig
First design consulting contract secured
First Modular Switching Unit delivered (SBX)
First patent granted
First TeleTraffic Generator® delivered
First Canadian Public Switch (Central Office) delivered
First Programmable Switch delivered
50th Public Switch (Central Office) delivered
First International Public Switch (American Samoa) delivered
Singapore Telecom Type Approval received
First Emergency/Tactical Switch delivered
First switch for U.S. Air Force delivered
Moved into new 120,000 square foot office and manufacturing facilities In Victor, New York
REDCOM opens Far East technical support office in Taiwan
300th Public Switch (Central Office) delivered
First International Gateway delivered
First surface mount manufacturing equipment installed
President receives Inventor of the Year Award
Received President’s E-Award for excellence in exporting
Enhanced quality program by adopting Total Quality Management (TQM)
First ISDN Capable Switch delivered
First International Toll Operator System (Palau) delivered
First SS7 system delivered
The 1st annual R-TUST conference is held at REDCOM headquarters in Victor, NY
First ISDN Switching equipment for Three Gorges Hydro Project delivered
REDCOM’s Northernmost Public Switch (Central Office)—60 miles from magnetic North Pole delivered
ISDN product line improved to include SS7, expanded conferencing capabilities, and enhanced portable interoperable emergency packages
Upgraded large Haitian tandem system to include ITU C7 Signaling, SS5, R2, C5, R1 Signaling, T1 and E1 interface conversion
REDCOM holds the first annual Local Exchange Conference (RLEC) for Central Office customers
REDCOM celebrates a Quarter Century of Telecom Switching.
The 5th annual R-TUST conference is held at REDCOM headquarters in Victor, NY
REDCOM adds the High Density Exchange (HDX) to its family of switching products
REDCOM introduces SLICE® and Maintenance and Administration User Interface (MAUI™)
The 6th annual R-TUST conference and the 3rd annual R-LEC conferences are held at REDCOM headquarters in Victor, NY
The IGX•C receives additional Joint Interoperability Test Command (JITC) certification
The HDX•C and SLICE® received JITC certification and appeared on the DSN-APL (Approved Products List)
At its 8th annual R-TUST conference held in Victor NY, REDCOM announces TRANSip®, a truly integrated SIP Call Manager, a Media Gateway, and a Media Gateway Controller.
REDCOM announces SLICE® 2100™, with TRANSip. This single 1U high unit delivers SIP Call Management, Media Services Gateway, Media Services Gateway Controller, and other advanced IP communications capabilities while continuing to support analog lines, E&M and Loop trunks, E1/T1, and SS7/C7.
REDCOM celebrates thirty years of manufacturing innovative telecom solutions that serve a wide range of customers in more than fifty countries.
REDCOM receives the "Outstanding Supplier" award form L3 Communications/Henschel for our work on the Internal Communications System for Astute Class Submarines.
HDX•C, SLICE®, and SLICE® 2100™ (Version 3.0) received JITC certification and appeared on the DSN-APL (Approved Products List)
In July 2009, REDCOM breaks ground on an 18,000 sq. ft. addition to its corporate headquarters in Victor, NY.
REDCOM completes the expansion to its headquarters in April, 2010, for a grand total of 140,000 sq. ft. at our Victor, NY campus. The new facility features state-of-the-art training rooms for customers and a Government Technology Center for R&D.
REDCOM introduces the SLICE® IP, a pure IP communication core in a 1U platform.
In April, REDCOM debuts its new contract manufacturing business unit, REDCOM EMS.
REDCOM unveils the SLICE® IP Micro in June. The SLICE IP Micro is a complete IP communications platform small enough to fit in your hand.
In March, the REDCOM HDX and SLICE family of products (version 4) are placed on the UC Approved Products List (APL) and certified for use as Local Session Controller (LSC) by the Defense Information Systems Agency (DISA) Unified Capabilities Certification Office (UCCO).
In June, REDCOM debuts the SLICE 2100 Micro, a complete UC Certified Local Session Controller the size of a hardcover book.
In July, REDCOM announces Version 5 of its carrier-class softswitch solutions.
In April, REDCOM celebrates its 35th anniversary.
In February, REDCOM adds a new high-speed SMT assembly line to its production facilities, greatly enhancing efficiency.
In January, the latest version of REDCOM’s HDX and SLICE Family of Products receive new certification from JITC and get added to the DISA Approved Products List.
REDCOM releases Sigma®, a pure-IP virtual softswitch based on open standards with a focus on interoperability, reliability, and security.
REDCOM Sigma 1.2.3 is placed on the DISA Approved Products List.
In January, Dinah Gueldenpfennig Weisberg takes over as President of REDCOM.
In March, REDCOM's manufacturing business unit — REDCOM EMS — receives ISO 9001:2015 certification.
In July, REDCOM introduces Server 1600, a compact, powerful, and ruggedized MIL-spec computing platform. Server 1600 is the ideal platform for running REDCOM’s Sigma call control software.
In January, Dinah Gueldepnfennig Weisberg is promoted to Chief Executive Officer of REDCOM.
in January, PTC honors REDCOM founder Klaus Gueldepfennig with the 2018 Richard J. Barber Distinguished Service Award.
REDCOM becomes certified as a Woman-owned Small Business with the SBA.
REDCOM celebrates its 40th anniversary with an event for employees, customers, and partners at the company's headquarters in July.
In December, REDCOM acquires the assets of IMSWorkX, greatly expanding REDCOM’s solution set for service providers.
In March, REDCOM was awarded a Top Workplaces 2020 honor. by The Democrat and Chronicle, based on its important mission and innovative culture.
In April, in partnership with Base Camp Connect, REDCOM announces a major deal with the Canadian Department of National Defence to supply them with tactical communications gear.