Press Releases

REDCOM acquires the assets of IMSWorkX Inc., greatly expanding REDCOM’s solution set for service providers

December 19, 2018

REDCOM Laboratories, Inc., a leading supplier of the world’s most reliable communications solutions, is pleased to announce it has acquired the assets of Rochester-based IMSWorkX, Inc.

The transaction includes the transition of IMSWorkX employees to REDCOM, including IMSWorkX founder and CEO Shannon Chevier.

“Shannon built an incredible team at IMSWorkX, so one of the things we’re most excited about is welcoming the IMSWorkX employees to REDCOM,” said Dinah Gueldenpfennig Weisberg, REDCOM President & CEO. “Together, we will continue our mission of building the technology that enables the most important conversations in the world.”

Founded in 2012, IMSWorkX has rapidly built an impressive software suite that enhances the network service layer, making it easy for service providers to roll out IMS, VoLTE, and IMS-based enhanced network services in Next Generation networks. IMSWorkX software is mature, stable, and fully deployed in numerous networks worldwide.

The IMSWorkX product set is a perfect complement to REDCOM’s portfolio of softswitches and call control platforms, enabling REDCOM to offer customers a complete solution for the evolution to Next Generation Networks. This technology will also enable REDCOM to immediately deliver a robust set of network services including intelligent call routing, call screening, call rating, and mass notification.

“Our customers know they need to evolve their networks to fully serve today’s demanding consumers. For example, people today want to fully utilize their mobile devices for all their day-to-day activities. They’re also looking for a real solution to stop the deluge of unwanted Robo-calls,” said Bill Ciminelli, REDCOM Vice President of Sales. “The IMSWorkX’s product set provides best-in-class solutions to these problems, which means REDCOM will now be better positioned to help service providers meet and exceed the expectations of their customers.”

“The complementary products, technology, and expert staff at REDCOM and IMSWorkX provide a powerful combination to our customers looking to evolve their networks,” said Shannon Chevier, CEO of IMSWorkX. “REDCOM is a strong organization with a great history. I’m looking forward to our work together and the truly amazing solutions we’ll create to take service providers to the next level.”

REDCOM is looking forward to engaging the marketplace in several industry events over the first quarter of 2019 as the company begins to roll out an integrated solution portfolio for service providers worldwide.


REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the design and development of advanced communications solutions for service providers. REDCOM’s global customer base includes commercial telecom carriers, private networks, integrators, and government and defense agencies. For additional information, please visit the REDCOM website at