For Service Providers


Carrier-class 4/5 Softswitch & Gateway

IMS-compatible HDX is a fully integrated softswitch and media gateway platform that delivers interoperable communications to service providers, ILECs/CLECs and private networks. As the most reliable Class 4/5 platform on the planet, the HDX is ideal for challenging operating environments and financial planners concerned with long-term costs.


A Low-risk Transition to IP Networks

REDCOM HDX provides a high assurance migration solution that enables carriers to schedule a phased approach to VoIP implementation, risks, and financial exposure. Traffic, subscribers, and services are cut-over when it makes sense for your business, eliminating a high risk wholesale replacement. HDX facilitates a cost effective way to add packet voice (IP) to an existing TDM switching network, while allowing service providers to retain legacy equipment investments.

Designed for geographic distribution throughout the Cloud, HDX enables carriers to keep the intelligent resources closer to the end user, and to share service resources for cost control and network resilience. Compatible with both legacy networks and the IMS network architecture, HDX drops into existing networks while providing a leap into the future, allowing carriers to select the most efficient and cost effective transport  routes. In fact, HDX makes the old centralized exchange model obsolete, replacing it with a truly distributed Cloud voice services architecture.

Cut Costs. Grow Revenue.

REDCOM’s HDX was designed with carriers in mind. It features a robust suite of cost-cutting and revenue-generating features:

  • Sharpen your competitive edge with remote subscriber access via SIP, MGCP/NCS, GR-303, V5.2, or direct wired lines.
  • Add new revenue streams through Centrex services for both analog and VoIP users.
  • Add SIP trunks, a cost-effective way for service providers to leverage their IP network to reduce costs.

Call Screening and Privacy Features

Subscribers continue to be bombarded with annoying calls from telemarketers and autodialers (robocalls). REDCOM solves this problem with a package of valuable call screening and privacy features integrated in the HDX platform.

  • Anonymous Call Rejection
  • Selective Call Rejection
  • Selective Call Acceptance
  • Telemarketer Do Not Disturb
  • Requires no additional hardware or external boxes

Extend the HDX's power with new REDCOM apps

Enhance the functionality of your REDCOM HDX with REDCOM’s Application Package Suite, a set of nine apps designed to boost productivity, reduce costs, and enhance the user experience.

  • Admin web app – provides a single point of OA&M for multiple systems
  • End user web app – allows customers to control features and settings
  • Task Scheduler
  • VoIP End Instrument Provisioning
  • Report Generator
  • Bellcore AMA Billing Records
  • LCS Proxy Server
  • Conference Viewer
  • Operator Permissions