Keeping up with the Standards and Mandates: STIR/SHAKEN and Beyond

August 12, 2020

As we all know, Robocalls, Telemarketers, and other nuisance calls continue to be the number one source of complaints at the FCC, FTC, CRTC, various European regulators, Australia’s ACMA and I’m sure several others globally.

Recently, both the FCC and CRTC have put in place regulatory mandates for Carriers to address this problem. Specifically, the implementation of STIR/SHAKEN has become strongly recommended/required to address the problem of un-trusted call originators.

In the scramble to address the regulatory mandates, carriers need to understand and balance:

  • The technical hurdles introduced
  • The behavior this will (or will not) force on the average consumer
  • The impacts to the premium subscribers (enterprises, hospitals)
  • The overall architecture of the network