As John Oliver points out, robocalls are plaguing the American public, and the problem is getting worse. According to the FCC, robocalls comprised 60% of all complaints! In fact, 47.8 billion nuisance calls got logged in 2018 alone.
The issue of nuisance calls is reaching fever pitch. It’s hard to go through a day without hearing about the inconvenience caused by so many calls. Today, in the latest in a series of articles about the maddening increase in nuisance calls, the website Gizmodo reports that some US carriers are working to mitigate robocalls even without regulatory guidance.
What can be done to stop Robocalls?
REDCOM gives service providers the opportunity to offer robocall blocking to subscribers with REDCOM’s Personalized Call Screening Solution (PCS). PCS puts an end to the constant bombardment of robocalls plaguing subscribers and relieves the broader issue of nuisance calls. PCS leads to happy customers and has the potential to generate new streams of revenue.
A "Best of all Worlds" solution
REDCOM’s PCS applies the proven STIR/SHAKEN (Secure Telephony Identity Revisited / Secure Handling of Asserted Information using toKENs) method to verify that Caller ID numbers aren’t being spoofed. Of course, while STIR/SHAKEN can help reduce nuisance calls, we also recognize the need to go further. Consumers need a flexible set of tools to protect themselves, especially as the perpetrators innovate new and annoying ways to circumvent protection.
That is why REDCOM PCS was developed as a “best of all worlds” solution, building upon STIR/SHAKEN with reputation scoring and various other tools for providers and subscribers to break through today’s barrage of nuisance calls.
Empowering providers and subscribers with a full toolbox
REDCOM PCS arms providers and consumers alike with a full toolbox of options beyond STIR/SHAKEN and reputation scoring. In that toolbox are white- and blacklists, a caller CAPTCHA, calling party name greeting, and more. Instead of feeling hopeless in a sea of nuisance calls, service providers can offer REDCOM Personal Call Screening to empower and protect their subscribers.
Legislation from Canada
On January 25th of 2018, the Canadian Radio-television and Telecommunications Commission (CRTC) introduced CRTC 2018-32 mandating that by March 31 of 2019, all Canadian telecommunications service providers must implement authentication and verification of caller ID information for Internet Protocol (IP) voice calls.
With more attention being brought to the issue in the U.S., similar legislation is likely to be rolled out in the near future. REDCOM PCS is the “best of all worlds” solution that can position service providers to meet — and exceed — the requirements of future legislation.