Literature and Brochures

OA&M Web App

The REDCOM OA&M Web App provides network administrators with an easy-to-use interface for managing REDCOM systems. The modern and responsive design is easy to navigate, enabling administrators to quickly add new lines, change features and make updates faster than ever before.

Application Programming Interface

The REDCOM Application Programming Interface (API) provides network carriers and OEM developers with the tools to design and deploy custom scalable software applications for Carrier-Grade communications.

C4ISR & Networks: Bridging the Interoperability Gap

REDCOM's advances in technology are helping to break down the barriers to telecommunications interoperability that have long stymied military planners. These advances greatly improve military communications capabilities.

CALEA

It is the responsibility of each telecommunications service provider to ensure that their systems have both the ability and capacity to meet Federal CALEA requirements for their particular installation. REDCOM products address the need for lawful intercept

Call Screening and Privacy Features

Subscribers continue to be bombarded with annoying calls from telemarketers and autodialers (robocalls). REDCOM solves this problem with a package of valuable call screening and privacy features with no additional hardware or external boxes.

Carrier-Grade Solutions from REDCOM

The evolution to IP telephony networks presents many challenges for rural service providers. That’s why REDCOM offers a complete range of hybrid and pure-IP softswitch solutions designed to help carriers.

Centrex

REDCOM’s HDX and SLICE® 2100™ Class 4/5 softswitches allow telecom service providers to compete by adding new revenue streams through Centrex services providing all the benefits of PBX-like systems.

Multi-Technology Conferencing

REDCOM’s Multi-Technology Conferencing delivers advanced voice collaboration tools for secure, critical communications involving a few to thousands of parties in a real-time environment.

CrucialConnect Crisis Conferencing Solution

The REDCOM CrucialConnect Crisis Conferencing Solution (CCS) offers Incident Commanders the means to establish secure, private, and tightly controlled voice conferences during a public safety incident or crisis.

use-cases

CrucialConnect Use Case: Police Special Operations

This scenario discusses the crisis management needs of a Police Special Operations Unit responding to an event wherein the suspect has taken a hostage in a house after a car chase while possibly monitoring radio channels.

CrucialConnect for Critical Infrastructure Industries

The REDCOM CrucialConnect Crisis Conferencing Solution (CCS) offers Incident Commanders the means to establish secure, private, and tightly controlled voice conferences with key personnel during a crisis.

CrucialConnect Why Voice is the Key to a Successful Crisis Response

Crises of all types occur regularly and cover the spectrum of human activity, from corporate errors to natural disasters to civil unrest. No matter what the crisis, a unified command (fire, police, EMS) must be established.

Defence Turkey Magazine: Leading Trends in Tactical Communications

REDCOM Laboratories, the leading global supplier of modular and transportable communications core switching leads the way to standardizing On-The-Move packages to many governments worldwide.

Subscriber Web App

REDCOM’s End User Web App allows users to control their features and other settings that would normally require a call to the phone company.

HDX Brochure (Español)

El HDX de REDCOM es una plataforma integrada con softswitch y media gateway que provee comunicaciones interoperables a operadores de telecomunicaciones, ILECs/CLECs y a redes privadas.

HDX Brochure

REDCOM’s HDX is an integrated softswitch and media gateway platform that delivers interoperable communications to service providers, ILECs/CLECs and private networks.

HDX V4 Features

REDCOM HDX•C V4.0 Features & Specifications for the Government & Defense market.

HDX V5 Features

REDCOM HDX V5 Feature list for the Service Provider market.

HDX•C Brochure (Español)

Los comunicadores utilizan actualmente una amplia gama de tecnologías de comunicaciones y encriptación que no fueron diseñadas para ser compatibles. VoIP y equipos legendarios son todos de diferentes generaciones de la tecnología.

HDX•C Brochure

REDCOM’s HDX•C Version 4.0 is certified as a Local Session Controller (LSC) by the Defense Information Systems Agency (DISA) Unified Capabilities Certification Office (UCCO) and is listed on the Unified Capabilities (UC) Approved Products List (APL).

IGX•C Brochure

The IGX is a field-proven platform for private network switching. The IGX can be configured for a range of applications including portable tactical packages and large permanently installed systems.

Interoperable Telecom Solutions

The convergence of TDM, Radio and IP communications is fundamentally changing the telecommunications industry. REDCOM solutions connect multi-technology networks delivering maximum interoperability.

Link Command System (LCS)

To provide operators with a complete, user-friendly control of network services, REDCOM offers the REDCOM Link Command System (LCS).

SLICE & SLICE 2100 Magneto Interoperability

REDCOM’s SLICE® and SLICE® 2100™ V3.0 and higher have been tested with a wide variety of magneto phones and magneto switchboards.

Multi E1/T1 Board

REDCOM’s MET Board is a flexible, easily configurable digital interface available in various configurations.

Media Services Circuit Board (MSC)

REDCOM’s Media Service Circuit (MSC) is the driving force behind REDCOM’s innovative IP technology suite, TRANSip®. The MSC is a powerful VoIP media gateway with a wide variety of features and user-configurable settings.

Communications for the Energy Sector

The convergence of radio, wireless, and SIP communications is fundamentally changing the way that oil and gas companies operate today. REDCOM addresses the needs of the energy industry with highly reliable and flexible communications solutions.

Reliable Communications for Utilities

REDCOM technology enables utilities to continue using legacy networks while leveraging the benefits of next-generation VoIP and unified communications systems, all without the worry of implementing a costly “rip and replace” solution.

Powering Up Interoperability

In this white paper, we will delve into an in-depth discussion on the importance of retiring costly, disjointed communications networks and how to modernize your system with minimal impact and maximum benefit.

REDCOM Corporate Profile

For more than 40 years, REDCOM Laboratories Inc. has been developing and manufacturing the world’s most reliable digital and IP-enabled telecommunications systems for carriers, utilities, emergency response, and defense applications.

Telephone Radio Interface

REDCOM’s Telephone Radio Interface provides a simple and reliable connection between REDCOM switching systems and two-way radio systems. Radio users gain all the same benefits of a REDCOM system normally available to station users including radio interoperability.

Ruggedized Communications Package (RCP)

A REDCOM Ruggedized Communications Package (RCP) is a rugged transport case that contains a REDCOM switch (such as a SLICE® 2100™, SLICE® IP, SLICE® or HDX) along with a wide range of peripheral component options and encryption devices.

Report Generator

With carrier networks becoming more and more complex, service providers need a way to easily monitor and diagnose network problems. The REDCOM Report Generator enables network administrators to audit traffic and quickly create a number of useful reports.

Security and Encryption

Encryption for security is thousands of years old. With the invention of telephone networks, it was inevitable that forms of encryption would be developed to keep communications secret. Radio networks made encryption critical, since the transmissions were easily intercepted.

SIGNAL Magazine: Expeditionary Communications Systems Support Marine Forces

U.S. Marine Corps forces operating in Afghanistan rely on two related tactical communications systems to maintain connectivity with rear echelon forces.

SLICE 2100 Brochure (Español)

El SLICE 2100 de REDCOM es una plataforma integrada con softswitch y media gateway que provee comunicaciones interoperables a operadores de telecomunicaciones, ILECs/CLECs y a redes privadas.

SLICE 2100 Brochure (Español)

SLICE 2100 Brochure (Commercial)

REDCOM’s SLICE 2100 is an integrated softswitch and media gateway platform that delivers interoperable communications to service providers, ILECs/CLECs and private networks.

SLICE 2100 Brochure (Gov)

REDCOM has provided rugged and reliable communications systems for the U.S. military and its allies. REDCOM has a long history of successful deployments in leading Department of Defense communications programs.

SLICE 2100 V4 Features

REDCOM SLICE®2100™ Command & Control V4.0 Features & Specifications

SLICE 2100 V5 Features

REDCOM SLICE® 2100™ V5.1 Features & Specifications

SLICE 2100 Micro (Commercial)

The SLICE 2100 Micro delivers maximum interoperability with an integrated Media Gateway, Media Gateway Controller, SIP Call Controller, and legacy support.

SLICE 2100 Micro (Gov)

The SLICE 2100 Micro packs the communications power of REDCOM’s SLICE 2100 into a box as small as a hardcover book with an integrated Media Gateway, Media Gateway Controller, SIP Call Controller, and legacy support.

SLICE 2100 Micro (Español)

Con Sistema de Gestión SIP, Pasarelas de Interconexión Integradas, el SLICE 2100 Micro provee la máxima interoperabilidad en un paquete extremadamente compacto tan pequeño como un libro.

SLICE Command and Control

SLICE is REDCOM’s self-contained, fully integrated switching system. This highly reliable and versatile system is proven in both strategic and tactical applications with the United States Armed Forces.

REDCOM SLICE Media Services Circuit Module

IP is changing the way the military communicates. With REDCOM’s Media Service Circuit (MSC) Module, existing SLICE customers in the DoD can now enjoy all the benefits of REDCOM’s TRANSip VoIP technology suite.

SLICE 2100 Radio Interface Module

The REDCOM Radio Interface Module can be installed into any empty module bay in the REDCOM SLICE or SLICE 2100. This module provides a simple and reliable connection between the SLICE or SLICE 2100 and two-way radio systems.

SLICE 2100 Secure Device Module

The Secure Device Module can be installed into any empty module bay in the REDCOM SLICE or SLICE 2100. To create the SWT remote capability, each REDCOM Secure Device Module connects a SLICE or SLICE 2100 to 4 SWT voice encryptors.

Increase SLICE interoperability with a cost-effective V4 upgrade

If you own a REDCOM SLICE, the Version 4.0 upgrade is a convenient and cost-effective way to migrate your SLICE to new network capabilities and transforms a TDM-only SLICE into an all-in-one VoIP and TDM platform.

SLICE Datasheet (Commercial)

The REDCOM SLICE is a completely integrated switching system that can be configured as a public end/tandem office or as a private network node element, depending on the application (PBX, Class 4/5 switch, host/remote).

SLICE IP Datasheet (Commercial)

REDCOM’s SLICE IP allows service providers to deploy flexible networks that can adapt to increasing end-user demands and competitive industry dynamics at a lower operating cost.

SLICE IP Datasheet (Gov)

SLICE IP with TRANSip is a Commercial-Off-The-Shelf (COTS) fully integrated communications platform that provides a flexible, reliable VoIP solution in a slim, compact 1U platform.

SLICE IP Feature List

REDCOM SLICE® IP V5.1 Features & Specifications

SLICE IP Micro

The SLICE IP Micro redefines transportable IP communications. By integrating key IP Multimedia Subsystem (IMS) elements and call management functionality into the size of a hardcover book, the SLICE IP Micro puts all the power of a REDCOM SLICE IP into your hands.

SLICE & SLICE 2100 Modules

REDCOM SLICE and SLICE 2100 each feature two rear-accessible positions for your choice of modules that allow you to custom-configure your SLICE to meet your specific needs. All modules are hot-swappable and can be installed in seconds.

REDCOM Product Implementation of ANSI SS7 and ITU-T C7

Signaling System No. 7 provides an economically efficient means to interconnect with a variety of network elements, including carriers, mobile systems, and Unified Communications.

Secure Device Interface Board

To create the remote capability, each REDCOM Secure Device Interface Board connects a REDCOM system to 4 Sectéra BDI Terminal voice encryptors.

Paquete de Comunicaciones Tácticas de REDCOM (TCP)

El Paquete de Comunicaciones Tácticas de REDCOM (TCP) es una solución de telecomunicaciones hecha a la medida que incluye uno ó varios sistemas REDCOM, como el SLICE® 2100, SLICE® IP, SLICE® Micro, SLICE® ó el HDX, y puede incluir otras opciones.

Tactical Communications Package (TCP)

A REDCOM Tactical Communications Package (TCP) is a rugged transport case that contains a REDCOM switch (such as a SLICE® 2100™, SLICE® IP, SLICE® or HDX) along with a wide range of peripheral component options and encryption devices.

TRANSip Techview (Commercial)

TRANSip is REDCOM’s IP telephony technology suite. TRANSip offers a variety of next-generation network functions and is available on the REDCOM High-Density Exchange (HDX), SLICE® 2100™, SLICE® IP and SLICE® IP Micro platforms.

TRANSip Techview (Gov)

TRANSip is REDCOM’s IP telephony technology suite. TRANSip offers a variety of next-generation network functions and is available on the REDCOM High Density Exchange (HDX•C), SLICE® 2100™, SLICE® 2100™ Micro, SLICE® IP and SLICE® IP Micro platforms.

REDCOM Soluciones Interoperables para Redes Eléctricas

La convergencia de redes TDM, IP y de radio esta fundamentalmente cambiando la forma en que las plantas eléctricas operan hoy día. Interoperabilidad con protocolos de comunicación existentes es fundamental.

Regionalizing Call Control with a Virtual LSC

When the situation dictates, a virtual LSC setup can be deployed for one or more supporting locations. EIs can be extended from the master LSC in a “long local” configuration and assigned to a specific region.

Establishing ICT Voice Policy

Employing Information and Communications Technology (ICT) services for consumer protection is receiving increased attention at all levels, from personal protection to societal security as the most critical communications method remains real-time person-to-person voice calling.

Defence Turkey Issue 2017 Article: 3G and 4G Smartphone Security

The smartphone is the most commonly used communications device in the modern world. It is ironic that key holders of corporate and national security secrets rely on a communication device that is virtually devoid of security.

REDCOM Sigma 2.1.1 Feature List

The list of features in version 2.1.1 of REDCOM's call and session control software.

REDCOM Sigma for Service Providers

REDCOM Sigma enables service providers to capture new revenue, cap and reduce the costs of legacy infrastructure, and deliver new services for an increasingly mobile and web-centric customer base.

REDCOM Sigma for Government and Defense

REDCOM Sigma® is a JITC-approved software-based call and session controller with features and capabilities particularly useful for government and military.

REDCOM Sigma Virtual PBX

REDCOM® Sigma® Virtual PBX enables carriers to move away from on-premise PBXs to a robust and flexible cloud-based SaaS solution.

Cap and Grow with REDCOM Sigma

With REDCOM Sigma’s virtually unlimited scalability, carriers can cap legacy infrastructure and grow a small NextGen service base while investing in growth as permitted.

REDCOM Sigma Voice Mail

REDCOM Sigma can be installed as an adjunct to an existing switch and used to deliver modern and scalable voice messaging features to customers.

REDCOM Sigma Best Practices for Redundancy

These recommendations for availability represent varying levels of redundancy that service providers should consider when deploying REDCOM’s Sigma software.

REDCOM Sigma Server Guidelines

This guide provices general recommendations for selecting the right server to run REDCOM® Sigma® software.

REDCOM Conference Manager

The REDCOM Conference Manager is a web-based conference control app with powerful attendee control and unparalleled security.

Warfighter C2 Solutions

A quick overview of REDCOM's current solutions designed to help the modern warfighter command, control, and communicate.

An Introduction to Cryptography and the Public Key Infrastructure

This document, authored by REDCOM's Mike Gates, provides a brief overview of how cryptography works.

Evaluating Encryption Schemes for Use in Secure Multi-Party VoIP Conferencing

In this white paper, we discuss different encryption schemes for potential use in a product developed for secure, multi-party VoIP conferencing.

Application Package Suite

The REDCOM Application Package Suite is a set of nine apps designed to boost productivity, reduce costs, and enhance the user experience of your REDCOM HDX or SLICE system. Each application is designed for quick installation onto a customer-supplied server.

REDCOM Server 1600

REDCOM Server 1600 is a compact, powerful, and ruggedized Intel®-based computing platform, proudly engineered and assembled in the USA by the experts at REDCOM. Server 1600 makes use of industrial-grade, extended lifecycle components and meets MIL-STD-810 specifications for temperature, altitude, vibration, and shock resistance.

REDCOM Sigma Server 1600

REDCOM® Sigma® Server 1600 is a prepackaged communications solution that consists of REDCOM’s Sigma® software running on a REDCOM Server 1600 MIL-spec small form factor computing platform.

REDCOM® Solutions for Military Mobility

REDCOM systems support a variety of endpoints that empower the modern warfighter.

Simplifying the multiple VoIP enclave environments with REDCOM® Sigma®

With REDCOM Sigma® call and session control software, seemingly disparate enclaves can be simplified using virtual PBXs.

REDCOM Company Overview

This document provides a quick 1-page overview of REDCOM's core competencies in the commercial marketplace.

REDCOM Capability Statement

REDCOM's capability statement for government and defense verticals. Everything you need to know about REDCOM contained in a single page.

REDCOM Sigma Best Practices for Security

REDCOM Sigma has passed rigorous tests by the DISA, delivering added peace of mind absent from other UC solutions. This document talks about some high-level best practices for maintaining the highest level of security when you deploy software like Sigma.

REDCOM Secure Client (Commercial)

The REDCOM Secure Client enables service providers to add new layers of value by going way beyond the traditional desk phone. Business customers can gain access to their entire office communications from a PC, tablet, or smartphone anywhere in the world.

REDCOM Secure Client (Government)

The REDCOM Secure Client has features and capabilities particularly useful for enterprise, government, and military users. In fact, REDCOM’s Secure Client for Windows is the only softphone on the DISA Approved Products List (APL).

Quantum Computing and Secure Voice Encryption

As new advancements are beginning to allow quantum computers to approach market-readiness, cybersecurity professionals are beginning to address their security frameworks and the potential for post-quantum resistant encryption schemes.

3G and 4G Smartphone Security

The smartphone is the most commonly used communications device in the modern world. 72% of Americans, 59% of Turks, and 88% of Koreans use them. Virtually every business executive, politician, and military leader uses a 3G or 4G smartphone. Thus, it is ironic that key holders of corporate and national security secrets rely on a communication device that is virtually devoid of security.

REDCOM VoLTE

We make VoLTE uncomplicated. The REDCOM VoLTE Suite is the flexible and reliable solution for service providers looking for a total voice solution. Compliance with industry standards ensures that our VoLTE Telephony Application Server (TAS) is easily integrated into your IMS network. Our products stay current with evolving network architecture, paving the way for more voice services.

REDCOM Personalized Call Screening

REDCOM Personalized Call Screening is an ultra flexible, highly customizable solution for screening incoming calls. Provide your subscribers with privacy by eliminating those annoying calls that use a computerized auto dialer to deliver pre-recorded messages (robocalls). Personalize the treatment for screened calls to ensure wanted calls are delivered, unwanted calls are not.

The Graceful Evolution of the Service Layer

While the "next generation" network is always on the horizon, legacy technology continues to hang on. As the network evolves the Service Layer will evolve and so will the service delivery platform. This paper discusses the role the service delivery platform holds today and how REDCOM will be positioning itself for what's next.

Intelligent Call Routing

REDCOM Intelligent Call Routing (ICR) is a highly flexible application that gives service providers the ability to map any dialed number to an alternate destination. This type of flexible routing allows for enhanced user features such as toll-free, number portability, service sharing, find me/follow me, and commercial long distance cost reductions.

REDCOM Application Server

The REDCOM Application Server offers rapid customization and adaptation of existing applications as well as the ease and flexibility of creating new applications, all of which can be built and delivered reliably across a wide variety of networks including IMS, VoIP, VoLTE, VoWifi, IN, GSM, CDMA and converged TDM/IP.

Service Provider Solutions Overview

REDCOM provides a full suite of solutions for service providers, all designed to be highly scalable and flexible. REDCOM’s powerful, self-contained switching systems allow carriers to significantly cut CapEx, while our Service Layer solutions improve carrier efficiency and empower revenue growth.

Voice Security ++

Many systems claim to be secure, provide secure functionality, and may even be validated by an accredited security industry. However, what does it mean to be a good — or even usable — voice-based security system? What makes a secure voice platform exceptional? In this paper, four characteristics are presented that we believe are common among secure communication systems that surpass the competition: governance, resiliency, merger between UX and security, and interoperability.

Technology Series – Intelligent Call Routing

This series discusses the details of three subscriber features built using the REDCOM Intelligent Call Routing (ICR) solution. Although we provide just three examples in the series, using ICR opens numerous possibilities for providing the services your network demands.

Service Delivery Platforms — Maximizing Service Offerings for Demanding Subscribers

How do we change core network technology, maintain consistency and familiarity with your subscriber base, and position for growth and competitive offerings for the future?

Softswitch & Gateway Solutions

The evolution to IP telephony networks presents many challenges, that’s why REDCOM offers a complete range of hybrid and pure-IP softswitch solutions designed to help carriers reduce their reliance on obsolete systems.

The Security Triad

Many sources equate secure communications to encryption. While encryption certainly plays a key role in a secure communications solution, it is not the only required element. The cybersecurity industry uses a model referred to as the security triad to define the various domains that need to be addressed when securing a network. The triad – sometimes also known as CIA – includes Confidentiality, Integrity, and Availability. This paper will review and define these domains for a better understanding of what is required to provide a complete secure communications solution.