For the lowest total cost of ownership, look to REDCOM.

Have you received an end-of-life letter from your switch vendor? Metaswitch and Ribbon (Taqua) have made it clear that they’re not going to support many of their legacy switches anymore.

Instead of committing to yet another expensive switch with never-ending maintenance costs, it’s time to give REDCOM a look.

Our business philosophy is fundamentally different than your old switch vendor. Our hardware platforms are free from costly mandatory maintenance contracts and forced upgrades. This results in significant savings each year to our customers.

We offer pay-as-you-go technical services and repairs, so you only pay for what you actually use. This is a refreshing change from other switch vendors, and we think it really benefits our customers.

All of this translates into the lowest total cost of ownership in the industry. Hands down.

Real customers. Real savings.

Rural telcos can save thousands of dollars on a new communications system by switching to REDCOM. But don’t just take our word for it. Here are some actual customer scenarios we’ve encountered. You don’t need a PhD in math to understand that a REDCOM switch is a smart move for your business.

Scenario 1: Switch Replacement

A rural telecom provider was shopping for a new Class 5 switch. While the up-front capital costs from all vendors were more or less the same, our competitor required $40,000 per year in mandatory maintenance costs. A comparable system from REDCOM doesn’t require any maintenance fees.

Over a 10-year period, the REDCOM system will save this customer more than $350,000!

Scenario 2: Cutting OpEx

A rural carrier was sick and tired of paying their existing switch vendor $15,000 per year in maintenance and support. We were able to upgrade the carrier to a brand new REDCOM switch with zero mandatory maintenance costs.

By switching to REDCOM, this service provider was able to eliminate all annual maintenance fees, with a breakeven point in just three years!

Ready to start saving?

As you can see, the yearly maintenance fees our competitors charge really add up. When you’re ready to start saving, its time to talk to a rural telco expert at REDCOM. Give us a few minutes and we’ll demonstrate how we can save you thousands of dollars.

A proven track record of switch replacement.

We have been working with many customers over the past few years to replace their aging and unsupported switches. We specialize in replacing old Metaswitch, Coppercomm, Mitel, and Nortel switches with modern Class 4/5 softswitch platforms designed to save you money, generate more revenue, and ultimately provide peace of mind.

At REDCOM, we offer a sensible way forward from your old switch. We can outright replace and consolidate your old switches, or we can employ a cap and grow strategy that enables you to migrate to a new system at your own pace.

Rock solid reliability.

Though you may not have heard the REDCOM name, we’ve actually been in business for 40 years, and we’re still going strong. We have a long-term commitment to rural telco, and we have no desire to abandon you.

While other vendors subscribe to the “planned obsolescence” model, we believe in making reliable products designed to withstand the test of time. REDCOM’s hybrid switches are built on an industry-standard SIP-based architecture and feature integrated media gateways and legacy support for connections to both IP and TDM networks. We future-proof our systems, so when you’re ready to move to an all-SIP network, REDCOM makes the transition as easy as possible.

Unparalleled service and support.

At REDCOM, we never outsource our support to a foreign call center. All of our service and support is based right here at our corporate headquarters in Victor, NY.

When you call REDCOM’s customer service, you bypass Tier 1 and go directly to Tier 2 support with no annoying phone tree to deal with. Our Tier 2 support technicians have in-depth knowledge of all REDCOM hardware and software. They’re the same people who install, set up, and fix our systems in the field, and they’re always here to help you.

Designed and developed in the USA.

All of REDCOM’s hardware switching platforms are proudly designed, developed, engineered, and supported at our state-of-the-art facility in the United States. We live up to the traditions of American quality and service by building products that last a lifetime, and we provide ongoing support for everything we’ve ever sold.

All of our product R&D is done in house at our Victor, NY headquarters as well. We don’t outsource our core development, which enables us not only to maintain quality control, but also to respond quickly to customer demands. If you need a custom feature developed, or need to talk to a REDCOM engineer, just ask.