Category Archives: Announcements

REDCOM signs multiple partners in the Caribbean and Latin American Markets

| October 2, 2020

REDCOM Laboratories Inc. is pleased to announce partnership agreements with several companies in the Caribbean and Latin American markets. The company’s new partners include Fortress Risk Management in Mexico, GYT in Honduras, GE&EC in Panama, and TRASAF in Colombia. These CALA partners will be instrumental in bringing REDCOM’s unique communications solutions to new parts of the world.

“Having these partners will be incredibly beneficial for REDCOM in reaching areas where we haven’t had a large presence before,” remarked Jose Pardo, CALA Sales Director for REDCOM. “With each of these companies’ connections and knowledge of their market, we now have the ability to reach new prospects who will be able to take advantage of REDCOM solutions for government, defense, and first responders.”

TRASAF’s James Llanos is looking forward to collaborating with REDCOM and emphasizes the importance of this partnership for the company’s growth within Columbia. “REDCOM provides us with a great opportunity to contribute to the strategic development of communications within the entities of the Colombian state,” said Llanos. “Delivering secure technologies, alliances, speed, and effectiveness of information is imperative, and we’re excited to be able to provide that for our customers.”

Each of REDCOM’s new partners will be utilizing REDCOM’s portfolio of products to meet specific needs in their market. With a broad spectrum of solutions, partners will be able to access REDCOM’s proven solutions for government, public safety, and disaster relief scenarios.

REDCOM’s Jose Pardo continues: “Natural disasters will always be a present threat in this part of the world and having effective communications during those times will be imperative to improving response times and saving lives. REDCOM systems allow our partners to be up and running and coordinating relief efforts in minutes.”

 

About REDCOM

Based in Victor, NY, REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the design and manufacture of advanced communications solutions with a focus on interoperability, reliability, and ease of use. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and enterprises.

About Fortress Risk Management

Fortress Risk Management in Mexico City, Mexico is at the cutting edge of the security and risk management industry. They work to align physical security programs with cutting edge technological solutions. For more information, visit www.for3s.com.

About GYT Honduras

GYT is a leading and reliable integrator in the technology and security markets in Latin America. They aim to always be at the forefront with their products and solutions. GYT collaborates with their clients in developing tailored tech and security solutions for the proper functioning of their businesses and at the best market price. For more information, visit www.grupogyt.com.

About TRASAF

TRASAF provides defense products and technology services at the government level. Their partnerships allow them to contribute to the effectiveness of these entities and the provision of their services through integration technologies. Their solutions are proven in efficiency and effectiveness among administrative, rescue, military, and police forces in areas where communications need to be effective, fast, and secure.

About GE&EC Panama

GE&EC Panama is the country’s leading provider of telecommunications and automation products and systems for the energy, oil, and mining industries. They have provided complete system integration and support to their customers worldwide for over 35 years. For more information, visit www.ge-ec.com.

REDCOM Proudly Sponsors 2020 Virtual Pound the Ground for Veterans Outreach Center

| September 3, 2020

REDCOM Laboratories, Inc., a leading supplier of the world’s most reliable communications solutions, was proud to sponsor and participate in 2020 Pound the Ground for Veterans Outreach Center (VOC) for the third year in a row. This year, to maintain social distance, the 5k walk and run took place separately, wherever the participants could get active, from August 19th through September 5thth.

Now in its 12th year, Pound the Ground supports the men, women, and families served by Veterans Outreach Center of Rochester (VOC). REDCOM Customer Engineer and U.S. Navy Veteran, Mike Crissey has run for Pound the Ground three years in a row. “Being a veteran, I like to support veteran organizations and veteran-related causes, and I’m proud to work for a company that does too. With Pound the Ground supporting the Veterans Outreach Center and local veterans, it was a natural fit for me.”

The REDCOM team, made up of employees and family members, participated in the 5k run and walk where each stride helped to benefit the VOC. “Here at REDCOM, we are proud to support the Veterans Outreach Center and their annual Pound the Ground Race. With 14% of our workforce comprised of veterans, we appreciate their dedication to REDCOM’s military customers, and their service to our country.” said REDCOM Director of Human Resources, Kara Martin.

Beyond hosting events like Pound the Ground, the VOC provides a number of free services for the benefit of Rochester area veterans. “We are so appreciative of REDCOM’s support of Veterans Outreach Center’s Pound the Ground Virtual 5K Run/Walk,” Veterans Outreach Center Executive Director and U.S. Army Veteran Laura Stradley said. “Because of the REDCOM team, VOC can continue to provide housing placement services, legal and employment services, suicide awareness and prevention support, wellness services at our Morale Center and more to thousands of veterans annually. More than 35 REDCOM team members and their families completed the 5K in support of our local heroes, got out and enjoyed the weather and turned Pound the Ground into a group effort. We are so grateful for their continued support during these challenging times.”

 

About Veterans Outreach Center Inc.

Founded locally in 1973 by returning Vietnam Veterans, today’s Veterans Outreach Center remains anchored in our community and offers a comprehensive portfolio of supportive services designed to meet the needs of veterans and their families. Through the generosity of our community, all of these programs and services are provided free of charge and can be found at http://veteransoutreachcenter.org.

 

About REDCOM

REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the design and manufacture of advanced tactical and strategic communications solutions with a focus on interoperability, flexibility, and ease of use. REDCOM’s MIL-spec products are optimized for low size, weight, and power (SWaP), making them the ideal communications core for the tactical edge. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and telecom service providers. For additional information, please visit the REDCOM website at www.redcom.com.

REDCOM receives contract from the U.S. Army’s PEO C3T for network modernization

| August 4, 2020

REDCOM Laboratories, Inc., the leading supplier of advanced communications solutions for the tactical edge, has been awarded a contract for the US Army’s Program Executive Office Command, Control, Communications-Tactical (PEO C3T). The five-year contract, which is being ordered through NexTech Solutions LLC, is valued at $31.9 million and includes licenses for REDCOM® Sigma® call control software and associated support contracts.

The objective of the Army’s network modernization program is to simplify the network incrementally. To do this, the Army is adopting hardware and software that streamline network initialization and management while also increasing capabilities. This endeavor will allow the Army to establish a network that is expeditionary, mobile, hardened, and simple.

The U.S. Army selected REDCOM Sigma® for these network modernization efforts due to the software’s small footprint, intuitive interface, resilient architecture, ability to interoperate with existing devices, and simple licensing model.

REDCOM Sigma® is a software-based C2 platform designed to increase the warfighter’s operational flexibility while reducing size, weight, and power (SWaP) requirements and cutting deployment times. Sigma includes voice, video, chat, call control, conferencing, and transcoding in a single installation. Designed specifically for government and military users, REDCOM Sigma is based on open standards with a focus on interoperability, flexibility, and resiliency, and is listed on the DoDIN Approved Products List (APL).

“The U.S. Army selected REDCOM because of our flexibility as an organization. We can design, engineer, manufacture, and support our solutions in one location, and we can meet emerging requirements faster than our competitors,” said Dinah Weisberg, President & CEO, REDCOM.

REDCOM’s VP of Strategy Mike Sweeney expands on this sentiment: “By selecting REDCOM, the Army instantly improves its operational flexibility at the tactical edge and reduces its overall footprint. REDCOM solutions align to the Army’s future operating requirements, allowing them to quickly integrate new technology while maintaining support for legacy infrastructure.”

“REDCOM has a history of responsiveness to the needs of premier customers such as the U.S. Army,” said Chris Hasenauer, Chief Operating Officer, REDCOM. “We worked closely with the Army Program Office to receive requirements during early evaluations. We were able to respond quickly with software development, interoperability testing, and validation, and met every milestone set by the Program Office. This exemplifies not only our responsiveness as an organization, but also the dedication to our customers.”

The contract will see REDCOM software deployed to numerous product managers within Project Manager Tactical Networks (PM TN). Under PdM Mission Network, REDCOM Sigma® is part of the Network Integration Technical Enhancement (NITE) modernization effort that will refresh the Army’s fielded Tactical Network Transport – At-The-Halt (TNT-ATH) equipment and be received by four infantry brigade combat teams starting next year. Supporting the Army’s Capability Set 23 efforts to provide on-the-move (OTM) network connectivity to armored brigade combat teams (ABCTs) REDCOM Sigma is included in the Tactical Network Transport – On-The-Move (TNT-OTM) prototype integrated into ABCTs and OTM configurations integrated on a variety of tactical vehicles.

Under Product Manager Network Modernization, REDCOM Sigma will support and modernize Enroute Mission Command (EMC), Commercial Coalition Equipment (CCE), and Disaster Incident Response Emergency Communications Terminal (DIRECT) equipment. Finally, as part of the Army’s capability set 21 modernization efforts and following the Expeditionary Signal Battalion – Enhanced (ESB-E) pilot this contract will see REDCOM Sigma included in the equipment package to the service’s ESBs with three expeditionary signal battalions currently slated to receive CS 21 enabling capability.

 

 

About REDCOM

REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the design and manufacture of advanced tactical and strategic communications solutions with a focus on interoperability, flexibility, and ease of use. REDCOM’s MIL-spec products are optimized for low size, weight, and power (SWaP), making them the ideal communications core for the U.S. Army at the tactical edge. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and telecom service providers. For additional information, please visit the REDCOM website at www.redcom.com.

 

 

About PEO C3T

Headquartered at Aberdeen Proving Ground, Maryland, Program Executive Office Command, Control, Communications-Tactical (PEO C3T) develops, acquires, fields and supports the Army’s tactical network, a critical modernization priority. PEO C3T delivers the hardware and software required to provide Army formations with an expeditionary, mobile, simple to use and hardened tactical network. For more information, please visit the PEO C3T website at https://peoc3t.army.mil/c3t/

REDCOM Named Democrat and Chronicle Top Workplace Winner

| August 3, 2020

REDCOM has recently been awarded 1st place by the Democrat & Chronicle in the Medium Business Category. In the article written by the D&C, REDCOM’s Dinah Weisberg is featured, where she shares a bit of her story about working her way up the ranks at REDCOM to eventually become CEO in 2017. She also talks about how REDCOM’s small team has managed to do big things, and how our focus on employee health and happiness is demonstrated through the loyalty of our people, and the quality of work that we do.

“We owe our ranking as a top workplace to our great employees who work hard every day,” remarked Weisberg. “Our people are tirelessly dedicated to our mission of enabling the most important conversations in the world – without that, we wouldn’t be where we are today.”

 

Read the full D&C Article

REDCOM HDX and SLICE® product families recertified by DoD’s Joint Interoperability Test Command

| June 30, 2020

REDCOM, a leading provider of advanced tactical and strategic communications solutions, announced today that its HDX and SLICE® product family have been officially recertified by the Joint Interoperability Test Command (JITC) and placed on the Department of Defense Information Network Approved Products List (APL). The REDCOM HDX and SLICE have been listed on the APL for more than a dozen years. This latest validation demonstrates REDCOM’s commitment to building and supporting a robust portfolio of proven military-grade products.

HDX V4.0AR5P3 and SLICE® V4.0AR5P3 have been carefully evaluated for Cyber Security (CS) and Interoperable (I/O) communications and are approved as Local Session Controllers (LSC). Both products deliver powerful capabilities highly relevant to the military, including support for the Assured Services Session Initiation Protocol (AS-SIP), IPv4/IPv6 dual stack, Multi-Level Precedence and Preemption (MLPP), conferencing, and secure communications.

HDX and SLICE® are REDCOM’s hybrid hardware platforms that enable seamless interoperability between IP, TDM, and radio networks. Both products can function as a stand-alone Local Session Controller (LSC) or as an adjunct to an existing Enterprise Session Controller (ESC) to deliver advanced voice services such as transcoding and conferencing for red and black networks.

REDCOM’s JITC-approved products deliver military-grade resiliency designed for deployments to the tactical edge. All REDCOM technology is based on open SIP standards, which eliminates proprietary endpoints and applications.

 

About REDCOM

REDCOM Laboratories, Inc. is a woman-owned small business that specializes in the design and manufacture of advanced tactical and strategic communications solutions with a focus on security, reliability, and interoperability. REDCOM’s MIL-spec products are optimized for low size, weight, and power (SWaP), making them the ideal communications core for denied environments or deployments to the tactical edge. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and enterprises. For additional information, please visit the REDCOM website at www.redcom.com.

 

About Joint Interoperability Test Command (JITC)

DoD’s Joint Interoperability Certifier and only non-Service Operational Test Agency for Information Technology (IT)/National Security Systems. JITC provides risk-based Test, Evaluation & Certification services, tools, and environments to ensure Joint Warfighting IT capabilities are interoperable and support mission needs. For more information, visit their website at http://jitc.fhu.disa.mil/.

 

REDCOM teams up with Base Camp Connect to supply the Canadian Department of National Defence with tactical communications systems

| April 15, 2020

The total value of the contract is upwards of $7M over four years

REDCOM Laboratories, Inc., in partnership with Base Camp Connect, has received an order for upwards of $3M from the Canadian Department of National Defence (DND) and Canadian Armed Forces (CAF). The contract will be primed by Base Camp Connect, one of Canada’s leading suppliers of communications systems. REDCOM expects an additional $4M through 2024 for supplementary equipment and support and maintenance services.

REDCOM was selected for this contract due to the company’s proven history of delivering highly interoperable and reliable communications systems with very low SWaP (size, weight, and power). The REDCOM equipment will be replacing the DND’s existing systems and upgrading their network while ensuring flawless service to deployed operations across the world. The upgrade to the DND network provides services for both data and voice to operational theaters within Canada and overseas, including the High Arctic Data Communications Systems (HADCS).

“REDCOM is excited to partner with Base Camp Connect to provide stationary and deployable voice communications technology to the DND,” said Roy Szelewski, Director of Government Operations. “REDCOM equipment, coupled with Base Camp Connect’s in-country expertise enables CAF to efficiently respond to an increasing spectrum of operations in Canada and internationally. We look forward to a continued partnership with Base Camp Connect to bring REDCOM’s reliable and scalable technology to its customers.”

Jean-Philippe Grondin, Base Camp Connect President and CEO commented: ‘’We are proud to have been awarded this contract by the Canadian Department of National Defence. After our evaluation, REDCOM was the best partner we found to complement our offer. Their long-standing reputation and extensive experience as a leader in secured communications for the U.S Army, amongst other customers, will facilitate our custom work for DND.’’

Several different configurations of REDCOM equipment will be used, including stationary systems, plus small, medium, and large form factor deployable systems. In addition to delivering REDCOM HDX and SLICE 2100 systems, REDCOM and Base Camp Connect plan to coordinate with the DND to conduct all site surveys, installations, and training on this equipment.

 

About Base Camp Connect

Base Camp Connect provides rapidly deployable communications to the National Defence and public safety agencies throughout North America, Europe, and Indonesia, to help them bridge communication gaps in the field. Base Camp Connect empowers them by proposing communications go-kit that are simple to use, portable, configurable, interoperate with existing equipment, and don’t require training to operate. For more information, please visit the Base Camp Connect website at www.basecampconnect.com.

 

About REDCOM

REDCOM Laboratories, Inc., a 2020 Rochester Top Workplace, is a woman-owned small business that specializes in the design and manufacture of advanced tactical and strategic communications solutions with a focus on security, reliability, and interoperability. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and telecom service providers. For additional information, please visit the REDCOM website at www.redcom.com.

REDCOM donates software and services to help Monroe County respond to COVID-19 emergency

| April 1, 2020

REDCOM Laboratories, Inc. has loaned its secure conferencing solution and professional services to the Monroe County Office of Emergency Management to help enhance communications during the COVID-19 crisis.

As the county tries to limit the number of people on-site, the need for real-time communication and conferencing tools has increased dramatically. The county’s existing conferencing solution presented several ease-of-use challenges, especially as the number of participants increased. Notably, there was no visual means of monitoring or controlling each conference. Automated announcements would constantly interrupt conversations whenever a user entered or left, and conference organizers had no way to mute individual attendees. Clearly, these technical challenges made it difficult to coordinate resources during an emergency scenario.

Derwin and Dave setting up Sigma

REDCOM’s Derwin Melendez-Diaz and Dave Conover set up the REDCOM Sigma Conference Manager at the Monroe County Emergency Management Offices.

REDCOM quickly took action, deploying three of the company’s experts to consult with the county. With the county’s technical staff already busy managing other emergencies, REDCOM donated its team and professional services in order to get REDCOM Conference Manager — a part of REDCOM Sigma® call control software — installed and running on the county’s servers within hours.

“The REDCOM conferencing system is allowing us to focus on the content of the conversation and managing the emergency without interruptions or distractions,” said Tim Kohlmeier, Deputy Public Safety Director and Emergency Manager, Office of Emergency Management. “We’re impressed by how quickly the REDCOM system was set up and how easy it is to use.”

By leveraging the REDCOM Conference Manager, county officials now have a visual overview of all conference attendees, viewable from a web browser. The conference organizer can manually mute participants with loud background noise, and even has the ability to join/split conferences or initiate a conference with a single click. The system will remain in operation at least through the duration of the COVID-19 crisis.

About REDCOM

REDCOM Laboratories, Inc., a 2020 Rochester Top Workplace, is a woman-owned small business that specializes in the design and manufacture of advanced tactical and strategic communications solutions with a focus on security, reliability, and interoperability. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and telecom service providers.

About the Monroe County Office of Emergency Management

As the County Executive’s Emergency Manager, the Office of Emergency Management (OEM) maintains and administers an integrated Emergency Management program designed to assure a safe environment through prevention/mitigation, readiness, response, and recovery. The OEM plans and coordinates with government and non-government agencies for rapid response in an emergency, and assists towns and villages in the preparation of their emergency response plans.

REDCOM Laboratories, Inc. wins 2020 Rochester Top Workplace Award

| March 29, 2020

REDCOM Laboratories, Inc. is proud to announce that the company has been awarded a Top Workplaces 2020 honor by The Democrat and Chronicle. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization, including alignment, execution, and connection, just to name a few.

“I am honored that REDCOM has been recognized as a Top Workplace in Rochester,” said Dinah Weisberg, President and CEO, REDCOM. “I truly believe that we have the greatest group of employees working here. I’m proud of the culture and work ethic we’ve built, and in my mind, it’s only going to get better from here.”

Mrs. Weisberg continues, “REDCOM has actually been a part of the Rochester community for 42 years, but we often flew under the radar intentionally. That’s all changing now. We have several major opportunities in the pipeline, and we anticipate substantial growth over the next few years. Expect to see a lot more of REDCOM in the news.”

“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization. The Top Workplaces program can be that positive outcome your company can rally around in the coming months to celebrate leadership and the importance of maintaining an employee-focused culture, even during challenging times.”

REDCOM’s mission centers around enabling the most important conversations in the world for customers that include all branches of the military, government agencies, first responders, and telecom service providers. In a complex and competitive industry, REDCOM stands out from other communications companies by focusing on a refined set of functions that are integral to mission security.

“No one builds products with the level of interoperability, reliability, and ease of use that REDCOM does,” said Weisberg. “This challenge of meeting — and exceeding — customer requirements is what motivates the team here at REDCOM every day.”

REDCOM was founded in 1978 in Penfield, NY. In less than a decade, the company expanded so rapidly that it built a brand-new facility on a 40-acre campus in Victor, NY, which REDCOM still occupies today. The entrepreneurial roots from REDCOM’s early days continue to drive the company’s culture today. All employees are empowered to work autonomously and are afforded the power to drive change within the company and its products.

“What makes the culture here so special is that it’s a family business. It’s not only my family’s business, but we’ve always treated our employees like extended members of the family,” said Weisberg. “Our support of the individual and our drive to make the individual succeed is what ultimately makes the whole organization perform at its best.”

The complete list of Rochester Top Workplace winners can be viewed on the Democrat & Chronicle website.

REDCOM signs MDIT as a strategic partner and integrator

| January 20, 2020

REDCOM is pleased to announce the addition of Maximum Data Infrastructure Technologies, Inc. (MDIT) as a strategic partner and integrator in the Philippines. MDIT is a Philippine-based company that will play an instrumental part in REDCOM’s expansion in the Philippines. As a partner and system integrator for REDCOM, MDIT will be able to expand the company’s presence, support, and deployments within the military, national government agencies, and local government units (particularly provincial, cities and municipalities).

MDIT has over thirteen years of experience deploying and executing end-to-end solutions in these verticals, complimenting REDCOM’s 40+ year history designing ruggedized communications solutions for the defense industry. Serving as a trusted partner, MDIT has demonstrated its ability to deliver, train, and support REDCOM’s unique secure voice solutions. They have local resources with proven expertise to train, install, deploy, and manage REDCOM’s product portfolio throughout the Philippines.

Doug Corbett, Director of International Sales for REDCOM, emphasizes the importance of this relationship. “In the past two years, MDIT has successfully demonstrated interoperability between multiple manufacturers’ equipment in live tactical field deployments for military and disaster recovery agencies,” remarked Corbett. “We share similar workplace cultures, proven track records, and thorough knowledge in the military and government markets. We are excited to work with MDIT to deliver unique solutions to their customers.”

Mike Makinano, President and CEO of MDIT, is excited about this strategic partnership. “This is an important move for our organization because being a partner and system integrator for REDCOM allows MDIT to enhance our offerings for rugged, deployable, unified communications solutions to our military and first responder clients in the Philippines, which is under constant threat of natural disasters,” said Makinano. “We’re looking forward to using this combined knowledge and experience to provide unique solutions to our government and military customers.”

 

About REDCOM

Based in Victor, N.Y., REDCOM is a woman-owned small business that specializes in the design and manufacture of advanced communications solutions with a focus on security, reliability, and interoperability. REDCOM’s customers include all branches of the military, government agencies, emergency responders, integrators, and enterprises. For additional information, please visit the REDCOM website at https://www.redcom.com.

 

About MDIT

Maximum Data Infrastructure Technology, Inc. (MDIT), based in the Philippines, was originally founded to provide design and construction of fixed and mobile Data Center infrastructure facilities. The company has evolved its systems integration capabilities to be able to provide end-to-end solutions for deployable, ultra-resilient, any-to-any, unified communication networks for military and government emergency responders. To learn more about MDIT, visit the website at https://mdit-inc.com.

REDCOM CEO Dinah Gueldenpfennig Weisberg joins the RIT Board of Trustees

| November 8, 2019

We’re proud to announce that REDCOM President and CEO Dinah Gueldenpfennig Weisberg has officially been appointed to the Rochester Institute of Technology’s Board of Trustees. The board now consists of 48 active trustees, including 29 alumni and 34 trustee emeriti.

“We are excited to have Dinah join our Board of Trustees as she will bring a unique perspective as both an RIT alumna and a leading business executive,” said RIT President David Munson. “The chief purpose of the board is to provide thoughtful governance for the university, and Dinah’s multiple experiences will add tremendous value.”

The Board of Trustees approves the annual operating budget and assures the financial viability of the University. The board also approves the University’s vision, mission, and strategic focus and assures the Institute has an effective system of governance.

REDCOM has many strong ties to RIT. More than 30 percent of the employees at REDCOM — including the company’s founders and several members of the leadership team — are graduates of RIT’s business and software engineering programs.

For more information on the RIT Board of Trustees, read RIT’s press release.