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Steve White has been at REDCOM since April 2019. He serves as a Senior Technologist on REDCOM’s Mission Support Services (MSS) team, where he provides customer support through troubleshooting and ticket resolution, supports systems integration and interoperability testing efforts, and helps evaluate emerging technologies and industry trends that may impact REDCOM’s solutions and customers.
Previously, Steve was a Solutions Engineer, where he served as a subject matter expert in the telecommunications space and on REDCOM’s command and control solutions, enabling customers to stay connected. Prior to that role, he worked as a Customer Engineering and Support Technician, conducting site surveys and product installations, troubleshooting customer issues, and designing communications solutions to meet customer requirements. Before joining REDCOM, Steve spent eleven years at Allworx in a variety of roles, including Customer Support Representative, Team Leader, and Interoperability Test Engineer. He holds a bachelor’s degree from SUNY Oswego.
With years of experience in telecommunications and customer support, Steve is well-equipped for his role at REDCOM. He is a hard worker and team player who is willing to put in the effort necessary to solve any problem that comes his way. Steve enjoys working at REDCOM, where he feels he is part of a great team and supportive environment. In his free time, he enjoys outdoor activities such as hiking and backpacking.