Jeff Smith

Leadership Team

Jeff Smith is the Director of Engineering at REDCOM Laboratories, Inc. Jeff has been with REDCOM since 2016, and is a highly accomplished technical executive with over 25 years of experience in all facets of software product development. As the Director of Engineering, Jeff oversees the design, development, and testing of multiple REDCOM software products and is responsible for working with the management team on product strategy and content.

Before coming to REDCOM, Jeff received his Bachelor’s Degree in Electrical and Computer Engineering from Clarkson University and began working at Xerox as a Software Engineer, designing and developing software for application modules for digital print controllers. He then worked as a Senior Software Engineer for Xerox leading project teams for the network controller. Later, Jeff worked for twelve years at Eastman Kodak as Technical Lead and Senior Software Engineer for NexPress digital front end. Jeff spent six years at Allworx, beginning as a Product Software Architect and then Director of Product Software. In this role he was responsible for the delivery of embedded software for their VoIP products.

With many years of experience under his belt as both an engineer and as a team leader, Jeff is well suited for his role at REDCOM, where he has the keen ability to understand what everyone on his team needs to do their job effectively. Jeff is a results-oriented leader who is excellent at balancing the needs of new product development and field support, while maintaining schedule and quality.

In his free time Jeff enjoys golfing, spending time with his family, and has been on the steering committee for the Rochester Broadway Theater League’s Stars of Tomorrow program for fifteen years.