REDCOM Services

Customer Support — REDCOM is dedicated to providing our worldwide customer base with the highest level of support services to ensure that REDCOM equipment maintains its peak availability and performance. If you are already a REDCOM customer, you can log into our Customer Service Portal.

Training — Maximize equipment performance with training from the telecom experts at REDCOM. Our training courses provide in-depth training on REDCOM products, which help our customers to maximize and maintain their network. Dedicated REDCOM training courses can be scheduled on an individual basis at either the customer’s site or REDCOM’s headquarters

Installation Services — Need assistance with the installation and setup of your REDCOM equipment? Our staff of telecom experts is on hand 24/7/365 to assist you.

Legacy Switch Replacement — REDCOM is home to some of the leading experts in the telecommunications industry that can assist you in the replacement of Coppercom’s CSX, Mitel’s GX5000, Nortel’s DMS-10, DMS-100, and DMS-300 switches. REDCOM’s experience in telecom and couples it with next-generation softswitch solutions, creates a highly effective communication solution to the industry.

VoIP Migration Consulting — With vast experience in VoIP migration, network security by design, and disaster response packages, REDCOM can help you modernize your communications systems with a next-generation packet voice network.

Electronics Manufacturing Services — A division of REDCOM Laboratories, Inc., REDCOM EMS offers Electronics Manufacturing Services (EMS), custom manufacturing, and complete product build to OEMs.