Proven Solutions for Public Safety

At REDCOM, we work with our partners to deliver crucial capabilities to first responders and public safety organizations that other vendors either miss or simply can’t deliver. With more than 40 years of experience, we are trusted at all levels of the United States government from local agencies to the federal level. In fact, some of the most important conversations in the world are being held on REDCOM equipment right now. Read the case studies below or check out our webinar series to see how REDCOM solutions meet the varying needs of emergency organizations:

Monroe County Office of Emergency Management

Amid the global COVID-19 pandemic, Monroe County, New York needed to limit the number of people on-site. This resulted in the need for real-time communication and conferencing solutions. With their existing conferencing solution presenting several ease-of-use challenges, they turned to REDCOM for support.

The REDCOM Conference Manager was installed and fully functional within hours, allowing officials to focus on managing emergencies without interruptions or distractions.

Read the full press release

The City of Los Angeles and the LA Fire Department

REDCOM was selected to update the Los Angeles fire station alerting communications network system. To reduce cost and lower risk, the LAFD needed a way to keep their existing fire station alerting system operational while moving to an all-IP network.

REDCOM developed a phased approach that enabled the city to keep its existing system while providing a path to migrate to IP without impacting end-to-end operations.

Read the full press release

Ongoing Revenue Stream for Partners

REDCOM makes it easy for our partners to generate new streams of revenue. Our extensive solution portfolio gives our partners multiple avenues to sell into the public safety and first responder space.

Because REDCOM systems are built to industry standards, they can interoperate with existing equipment and end devices. Using REDCOM technology, clients can effectively add new features and functionality without having to rip and replace existing infrastructure. This makes REDCOM a very easy sell.

With REDCOM, public safety and first responder agencies can:

  • Vastly simplify the technology required to communicate
  • Eliminate the interoperability gap between organizations
  • Increase operational flexibility and effectiveness
  • Communicate securely without complexity

Partner Support

At REDCOM we understand our success and the success of our partners is directly related. We also understand no client is the same and solution requirements can vary. That is why work closely with our partners to tailor REDCOM solutions to meet the unique requirements of each customer.

We also want REDCOM solutions to be a viable revenue generator for our partners. That is why we’re committed to helping you close your first deal. If needed, a REDCOM expert will be at your side when you sell our solutions for the first time. We can even send an expert out to install so you know the solution is going to work from the get-go.


Watch REDCOM’s Public Safety Webinar Series

Interested in the Partner Program and want to learn more?

If you have a specific client in mind and would like to know how REDCOM can help, or if you want to learn more about our Partner Program, please leave your information and a REDCOM expert will be in touch shortly.