Bridging communications technology
Disasters and crime do not respect boundaries or jurisdictions. Therefore, our public safety infrastructure must be flexible and adaptable to changing conditions. Neighboring agencies cannot continue to operate on islands and leave incident commanders or responders to overcome communication challenges in the crisis phase of a response. This has set us up for failure time and time again.
REDCOM solutions span the gap between disparate systems and allow for unlimited interoperability between disparate technologies. This unique level of flexibility boosts agency and first responder effectiveness by enabling multiple means of communicating, all without the need for additional equipment.
REDCOM provides the “pure magic” you need to connect people and if your challenge is connecting to other vendor’s equipment, we base our development on ratified standards that serve all communities of interest. We won’t paint you into a corner with a purely custom solution in order to secure more business. If you already own communication equipment, keep what you like, and replace what you need. We build a multitude of interfaces for almost any situation. These interfaces can be hardware- or software-based.
Solving interoperability problems
At REDCOM, we provide easy-to-use configuration tools that require minimal training and eliminates copious service or support. Given a small amount of guidance, our customers manage their equipment on their own. We are available 24 x 7 x 365 to help, but the need is rare and there are no ridiculous annual maintenance fees.
Do you have a special requirement that other vendors can’t help you with? Talk to us. We are solutions experts. We think inside, or outside, the box as needed. We prefer not to create any boundaries along the way. Perhaps there is no box at all.