Heart of the Network
REDCOM is your trusted provider for the network core. Our best-in-class service applications are deployed on a standards-based, access agnostic infrastructure including:
- IP Multimedia Subsystem (IMS)
- Voice over LTE (VoLTE); Voice over WiFi (VoWIFI); Voice over New Radio (VoNR)
- Converged IP/TDM
- Intelligent Network (IN) and Advanced IN (AIN)
- Mobile Application Part (MAP) and Customized Applications for Mobile networks Enhanced Logic (CAMEL)
This flexibility enables communications endpoints to interface with the REDCOM-powered network with any IP or TDM device, from mobile devices to traditional circuit-switched telephones.
Cost effectively roll out VoLTE/VoNR services with IMS
REDCOM provides an IMS core specifically tailored to VoLTE and VoNR (Voice over New Radio) requirements.
REDCOM IMS includes all the necessary components deployed in a virtual server environment on your hardware. We will integrate all VoLTE and VoNR call functionality into your network without forcing you to over-invest in unnecessary components.
As with all of our network solutions, you buy only what you need. Rely on REDCOM for design, deployment, and cutover management assistance.Learn More
Detect and block Robocalls and reduce annoyance calls
Your subscribers are tired of receiving nuisance calls from telemarketers, auto-dialers, and scammers. With REDCOM’s Personalized Call Screening (PCS) software, you can solve these problems by offering personalized screening services as a revenue-generating feature while boosting customer satisfaction. Our solution empowers service providers to identify and filter unwanted calls, configuring calls to be screened against a variety of criteria.
REDCOM PCS incorporates STIR/SHAKEN (Secure Telephony Identity Revisited / Secure Handling of Asserted information using toKENs), a digital certificate system that leverages public key cryptography processes to verify that calling numbers are accurate and not spoofed.Learn More
Intelligent Call Routing
REDCOM Intelligent Call Routing (ICR) provides a highly customizable call routing plan that takes any number and routes it to any destination whether it is using SIP or AIN protocol. This type of flexible call routing plan allows for enhanced user features such as Toll-Free, Call Forwarding, Number Portability, Service Sharing, Find me / Follow me, as well as possible commercial long-distance cost reductions.
- Customize how your telephone numbers and endpoints are used.
- Centralized lookup of alternative telephone numbers give you greater control and saves time and effort
- Web-based User Interface makes maintaining the call routing database easy
- Resides on the XpressWorkX Application Server using next generation network standards
Intelligent Network Migration
REDCOM Intelligent Network Migration can help service providers managing the shift from Intelligent Networks (IN) or Advanced Intelligent Networks (AIN) to a SIP-based network. REDCOM enables you to leverage existing network elements with our hybrid Application Server, which works natively on both AIN and SIP messaging, preserving your customer experience and reducing your cost of migration.
REDCOM provides you complete solutions for deploying and managing voice services in Converged IP/TDM as well as end-to-end VoIP, giving you flexibility in evolving legacy Service Control Points (SCP), allowing you to future-proof your network at your own pace.Learn More
Switching Solutions for Network Transformation
The evolution to IP telephony networks presents many challenges for service providers. That’s why REDCOM offers a complete range of hybrid and pure-IP switching solutions designed to help carriers reduce their reliance on end-of-life systems, contain costs, capture new customers, and generate more revenue by rolling out next-gen and UC services.
We have been working with many customers over the past few years to replace their aging and unsupported switches. We specialize in replacing old Metaswitch, Coppercomm, Mitel, Nortel, and Ribbon (Taqua) switches with modern Class 4/5 platforms designed to save you money and ultimately provide peace of mind.
REDCOM’s Class 4/5 switching systems have been deployed by hundreds of service providers throughout the world.Learn More
Customer Care and White Glove Services
We stand behind our customers throughout the entire design-to-deployment process. REDCOM provides 24/7 customer support, relying on customer care professionals who work alongside our engineers and product experts in our headquarters in Victor, NY. We support you with unparalleled dedication and expertise, including:
- Extensive user documentation & online knowledge center
- Software release download site
- Direct access to real people — no IVR-circles ending in frustration and wasted time.
Custom application development
Our engineers can work with you to develop custom applications to help generate new revenue streams or protect technologies driving subscriber demand with services such as:
- Application & architecture design
- API & web coding
- UI design & testing
REDCOM integrates seamlessly with our service provider customers to ease the burden of development and assist with time- and resource-consuming activities. We can help with:
- Data provisioning and migration
- Interoperability testing
- Deployment, provisioning, and cutover