REDCOM has acquired the assets of IMSWorkX Inc., greatly expanding our solution set for service providers. For more details, please read our announcement.
REDCOM: the heart of the network
REDCOM is your trusted provider for Service Layer and Switching solutions. Our best-in-class Service Applications and Softswitches are deployed on a standards-based, access agnostic infrastructure including:
- IP Multimedia Subsystem (IMS)
- Voice over LTE (VoLTE); Voice over WiFi (VoWIFI)
- Voice over IP (VoIP)
- Converged IP/TDM
- Intelligent Network (IN) and Advanced IN (AIN)
- Mobile Application Part (MAP) and Customized Applications for Mobile networks Enhanced Logic (CAMEL)
This flexibility enables communications endpoints to interface with the REDCOM-powered network with any IP or TDM device, from LTE handsets to traditional circuit-switched telephones.
Cost effectively roll out VoLTE services with IMS
Wireless carriers are adopting Voice over LTE (VoLTE) for spectrum savings, and as national carriers adopt VoLTE, regional carriers must adapt to preserve revenue. REDCOM provides an IMS core specifically tailored to VoLTE requirements.
REDCOM IMS includes all the necessary components deployed in a virtual server environment on your hardware. We will integrate all VoLTE call functionality into your network without forcing you to over-invest in unnecessary components.
As with all of our network solutions, you buy only what you need. Rely on REDCOM for design, deployment, and cutover management assistance.
Deploy enhanced network services
REDCOM provides the functionality you need to deliver enhanced services — such as Call Routing, Call Screening, and Call Rating — to your subscribers, regardless of your network infrastructure. Applications include:
- Intelligent Call Routing: gives service providers highly customizable call routing rules allowing routing of any incoming call originating from any network to any destination.
- Personalized Call Screening: an ultra-flexible, highly customizable solution for screening incoming calls and blocking autodialers.
- Flexible Call Rating: offers real-time rating and call control for service providers across any network.
- Mass Notification: gives service providers the power to send on-demand or pre-made alerts to landline and mobile phones.
Detect and block Robocalls and reduce annoyance calls
Your subscribers are tired of receiving nuisance calls from telemarketers, auto-dialers, and scammers. With REDCOM’s Personalized Call Screening (PCS) software, you can solve these problems by offering personalized screening services as a revenue-generating feature while boosting customer satisfaction. Our solution empowers service providers to identify and filter unwanted calls, configuring calls to be screened against a variety of criteria.
REDCOM PCS incorporates STIR/SHAKEN (Secure Telephony Identity Revisited / Secure Handling of Asserted Information using toKENs), a digital certificate system that leverages public key cryptography processes to verify that calling numbers are accurate and not spoofed.
Intelligent Network Migration
For service providers managing the migration from Intelligent Networks (IN) or Advanced Intelligent Networks (AIN) to a VoIP-centric network, REDCOM offers the Intelligent Network Migration Suite. REDCOM helps you leverage your existing network elements with our hybrid Application Server, which works natively on both AIN and SIP messaging, preserving your customer experience and reducing your cost of migration.
REDCOM provides you complete solutions for deploying and managing voice services in Converged IP/TDM as well as end-to-end VoIP, giving you flexibility in evolving legacy Service Control Points (SCP), allowing you to future-proof your network at your own pace.
Core Switching Solutions for Network Transformation
The evolution to IP telephony networks presents many challenges for service providers. That’s why REDCOM offers a complete range of hybrid and pure-IP softswitch solutions designed to help carriers reduce their reliance on end-of-life systems, contain costs, capture new customers, and generate more revenue by rolling out next-gen and UC services.
We have been working with many customers over the past few years to replace their aging and unsupported switches. We specialize in replacing old Metaswitch, Coppercomm, Mitel, Nortel, and Ribbon (Taqua) switches with modern Class 4/5 softswitch platforms designed to save you money, generate more revenue, and ultimately provide peace of mind.
REDCOM’s Class 4/5 switching systems have been deployed by hundreds of service providers throughout the world.
Customer Care and White Glove Services
REDCOM stands behind our service provider customers throughout the entire design-to-deployment process. REDCOM provides 24/7 customer support, relying on customer care professionals who work alongside REDCOM design engineers and product experts in our offices in Victor, NY. We maintain an extensive knowledge center, software release download site, user documentation, and access to actual people — no IVR-circles ending in frustration and wasted time. We know what it’s like to maintain mission-critical infrastructure and we support you with unparalleled dedication and expertise.
Our engineers can work with you to develop custom applications to help service providers create new revenue streams or protect technologies driving subscriber demand. REDCOM offers White Glove services, putting our team to work with our service providers as early in the Design and Planning process as desired, performing application and architecture design, API and web coding, UI interface, and testing, and any other development element necessary to meet subscriber demand.
Once the design is completed, REDCOM can also help with Deployment Services for provisioning and cut-over. From data provisioning and migration assistance through interoperability and testing, and ending with cut-over assistance, REDCOM integrates with our service provider customers to ease the burden of development and assist with time- and resource-consuming activities, allowing our service provider engineering teams time to address critical internal issues and maintain subscriber satisfaction.