placing an order

To place an order for a system, or spares, you must obtain quotation from REDCOM headquarters. You then issue a purchase order, or else simply sign and return our quotation. To ensure our quotation meets your specific requirements, we ask you to outline your basic requirements by email to sales@redcom.com and we will contact you to confirm your requirements. If you would rather, send it to our fax +1.585.924.6585.

Payment Terms

Prepayment is always acceptable. Credit cards are accepted for some smaller sales. All other payment terms require advance approval by REDCOM. Advance approval may be requested by completing the credit application and returning it to REDCOM via fax or mail.

General Business Terms and Conditions

REDCOM Domestic Terms and Conditions of Sale apply to the United States of America and to Canada. REDCOM International Terms and Conditions of Sale apply everywhere else.

REDCOM's Sales Channels

REDCOM sells direct and through authorized value-added-resellers (VARs). VARs combine REDCOM equipment with other equipment to make integrated systems. VARs sell their integrated systems themselves. For additional information, please contact REDCOM by email at sales@redcom.com or call us at +1.585.924.6500.