Profitable Solutions for the Telecommunications Industry

Telecom service providers are looking for ways to lower costs, increase revenue and margins, and offer new value-added services to their customers. REDCOM addresses the business needs of service providers with a drop-in VoIP solution for the central office. The REDCOM HDX and SLICE® 2100™ Carrier Class 4/5 softswitch solutions fully integrate VoIP and TDM in a single Next Generation Network (NGN) platform.

REDCOM's HDX and SLICE 2100 Carrier class softswitch platforms enable service providers to deploy flexible networks that can adapt top changing end-user demands, regulatory conditions and competitive industry dynamics. These next-generation softswitches allow service providers to offer new services with less hardware build-out and cost. Combining enhanced VoIP capabilities with the reliable functionality of existing TDM networks, the REDCOM TRANSip technology suite helps service providers to respond to consumer demands for NGN services, while helping them to manage their capital investments, operating expenses, and new business opportunities without replacing legacy infrastructure.

Next Generation Networks

Whether service providers are looking to interoperate with Cable, DSL, FTTx, IPTV, and the triple play of voice, video and data, REDCOM has them covered when it comes to NGN value-added services. REDCOM's Carrier Class HDX and SLICE 2100 softswitches allow service providers to future proof their networks to interoperate today and tomorrow with a wide range of protocols and interfaces, positioning them for long-term growth.

SIP Trunking

As service provider businesses grow, REDCOM's HDX and SLICE 2100 softswitches with extensive SIP trunking capabilities allow them to scale their networks faster and more cost effectively than with traditional phone lines. SIP trunks deliver high quality and reliable service with substantial cost savings that directly impact service providers' bottom lines.

VoIP Migration Path

With REDCOM, service providers have the flexibility to incrementally migrate to VoIP in a cost-effective manner when it makes sense for their business, with complete legacy support and maximum flexibility of deployment. Next Generation Networks powered by REDCOM softswitches enable service providers to invest in the latest VoIP technology to drive their top lines while aggressively managing their bottom lines.

A host of challenges in the central office make this multi-technology environment difficult to transform legacy infrastructure to one optimized for delivering NGN services. Existing TDM networks will not be replaced by VoIP overnight and in order for service providers to successfully migrate from circuit-switched networks to packet-switched networks there must be a manageable migration path that fully integrates both TDM and VoIP into a unified architecture in the central office.

Service providers who want to deliver NGN services need a next-generation Carrier Class 4/5 softswitch that leverages and preserves all the functionality and investment in legacy assets, while offering safe passage to leap-forward VoIP technology. No matter what your business strategy, whether you require new market development, a VoIP network overlay or a migration path to NGN services, REDCOM is the right platform for a fully integrated VoIP and TDM solution. Scalable, interoperable and reliable, REDCOM's integrated solutions are designed to meet your business needs.

REDCOM offers advanced solutions for telecom service providers

High Density Exchange (HDX) Class 4/5 Softswitch

HDX with TRANSip® is a powerful softswitch and SIP call manager that retains complete Class 4/5 capabilities. This allows you to migrate to VoIP on your own schedule, and when it makes sense for your business. HDX provides an integrated TDM and VoIP migration platform that retains traditional revenue generating subscriber features. You’ll avoid forklift replacements of your existing systems and gain a solution that works seamlessly with your current infrastructure. HDX supports up to 1,000 IP subscribers and hundreds of TDM ports per shelf, and is stackable up to 32 shelves.

Click here to learn more about the REDCOM HDX Class 4/5 Softswitch

 SLICE® 2100™ Class 4/5 Softswitch

SLICE 2100 is an integrated communications platform that provides a flexible, reliable VoIP solution. SLICE 2100 brings VoIP connectivity to a wide range of applications, including solutions for public and private networks, emergency response communications, and enterprise markets.

Offering a cost-effective, single-unit transition to VoIP, SLICE 2100 functions as both a softswitch and gateway, delivering up to 1,000 IP subscribers per unit. Plus, its full TDM capabilities allow you to connect with legacy networks. SLICE 2100 gives you a complete telecom solution in a single, 1U platform. SLICE 2100 gives you the flexibility to approach new “green field” service areas with a VoIP offering. Ideal for test marketing IP services to your subscribers, it works as an adjunct/overlay on your existing network.

Click here to learn more about the REDCOM SLICE 2100 Class 4/5 Softswitch

Build your network with REDCOM

REDCOM solutions are designed to meet our customers' specific needs, from Central Offices to remotes to "green field" deployments.

SIP Trunking for Telecom Service Providers

As a telecommunications service provider, running your business on a tight budget in today’s tough economic environment makes clear the importance of investing in switching platforms that are capable of delivering Next Generation Network services quickly and cost effectively. The current economy has reaffirmed the need to minimize your telecom spend and maximize your return on capital expenditures. SIP trunking via REDCOM’s TRANSip® technology suite with either a REDCOM HDX or SLICE® 2100™ Carrier Class 4/5 softswitch is a powerful way to build your business in these uncertain financial times.

SIP trunking is a secure, cost-effective way for service providers to leverage their IP network to provide voice service. SIP trunks deliver a significant return on investment and TRANSip-equipped HDX and SLICE 2100 softswitches have extensive SIP trunking capabilities to ensure that your switching resources fit your business model for current and future growth.

Benefits of SIP Trunking for Service Providers:

• Higher margins due to reduced install/configuration time
• Simplification of value-added services
• More services delivered over same pipe
• Expansion into additional markets
• Powerful bandwidth control/savings
• Support for wide variety of codecs as well as T.38 and V.150.1

What is SIP?

SIP is a signaling protocol that assists in originating, managing, and terminating VoIP telephone calls and represents a complete break with traditional telephony protocols. It is a generalized protocol for allowing “user agent” clients and servers to associate, and when communication is desired it allows them to exchange capabilities, make media choices and finally establish communication sessions between them.

Why SIP Trunks?

As your business grows, the extensive SIP trunking capabilities of REDCOM’s TRANSip technology suite allows you to scale your telecom system faster and more cost-effectively than with traditional phone lines. SIP trunks are used to connect two switches together. As long as each switch has an IP address, communication can be made from one point to the other. With proper network assessment planning and implementation, SIP trunks can deliver high quality and reliable service with substantial cost savings that directly impact your bottom line.

SIP trunking represents a tremendous opportunity for service providers to implement advanced telephony applications at a lower cost than ever before. As your business grows, you are well-positioned to rapidly create and deliver new revenue-generating services. Migrating to VoIP is easy with either the TRANSip-equipped REDCOM HDX or SLICE 2100, which works seamlessly with your current infrastructure to convert your existing customers to IP customers.

Why TRANSip?

The REDCOM HDX or SLICE 2100 with the TRANSip suite supports both your IP telephony and circuit-based telephony needs. In addition to supporting TDM to TDM calls, REDCOM’s breakthrough TRANSip technology permits IP to IP, IP to TDM and TDM to IP calls. All TRANSip-powered HDX and SLICE 2100 systems include the Media Service Circuit (MSC) board, which acts as a Media Gateway bridging the gap between traditional TDM networks and VoIP networks. The SLICE 2100 has a fixed configuration with a single MSC board; the HDX is expandable and can accommodate multiple MSC boards.

TRANSip also utilizes a Controller board in the HDX and SLICE 2100 for SIP signaling. This board provides PCM clocking, communicates with other systems on an IP network, and controls the administrative functions such as setup, connection and feature selection.

All that is required is a TRANSip-equipped HDX or SLICE 2100 softswitch with a SIP Call Controller, and an IP network, and you will be on your way to implementing SIP trunking. In addition, the SLICE 2100 with TRANSip supports up to 1,000 registered IP subscribers, and the HDX with TRANSip supports up to 1,000 registered IP subscribers per shelf. REDCOM does not require you to purchase IP registrants for either the HDX or SLICE 2100, allowing you to add these later in order to minimize the initial investment.

SIP Trunking: An Easy Choice

It’s no surprise that more and more service providers are turning to SIP trunking to secure tangible cost savings and to enhance their service offerings. The rapid return on investment and increased network efficiencies that come from SIP trunking make the decision to adopt this approach an easy one for many service providers. With the extensive SIP trunking capabilities of REDCOM’s TRANSip-powered HDX and SLICE 2100 softswitches, service providers are able to reduce or terminate altogether their use of expensive BRIs, PRIs, and other legacy circuits, and thereby reduce costly telecom expenses and their Total Cost of Ownership (TCO).

Understanding the real cost of ownership

The most obvious aspect of Total Cost of Ownership (TCO) is the initial purchase price. But the purchase price often has no bearing on long-term costs of operation. It is highly important to understand all the costs of ownership to make the best possible purchase decision.

Significant post-purchase costs include:

• Installation
• Operation, Administration and Maintenance (OA&M)
• Mandatory hardware upgrades
• Software upgrades
• Service contracts
• The need for vendor technical services
• Expansion and addition expenses
• Replacement cost (due to end of product life or discontinued product support)
  

Considering the post-purchase cost of each of these factors and the high cost of post-sale service, the total cost of ownership is often raised to unacceptable levels.

There are no mandatory service agreements with REDCOM

REDCOM solutions protect your future revenue and help reduce operational expenses by offering:

• NO mandatory upgrades
• NO mandatory maintenance requirements
• NO mandatory annual maintenance contracts
• Technical support that you pay for only when you need it
  
  

REDCOM offers several other key benefits that enhance your profitability and productivity:

Easy installation. REDCOM systems are delivered pre-programmed, and are operational within seconds of power-up—just make the connections and the switch is ready to provide service.

Simplified Operations, Administration and Maintenance (OA&M). REDCOM systems are designed for ease of use. REDCOM’s MAUI (Maintenance Administration and User Interface) provides a single point of OA&M. MAUI is a an intuitive GUI that simplifies the configration and maintenance of your REDCOM network.

REDCOM systems have no required maintenance schedule. If something breaks within a REDCOM product, it can be easily replaced. All boards can be replaced while hot as there is no need to power down the system, turn off programs, or disable any services. Simply remove the suspect board and replace it with a like unit from the spares pool.

No required maintenance schedule means there is no mandatory maintenance contract. This results in significant savings each year to each of our customers. Rather than a mandatory annual maintenance contract, we offer pay-as-you-use-them technical services and repairs.

System additions are easily accomplished due to REDCOM’s distributed architecture. When an existing system is full, simply add one or more MSU equipment shelves. This requires no great jump in system capacity and expense, but rather a simple, predictable growth by adding additional MSUs as you need them.

There are no mandatory upgrades. Customers are free to operate their REDCOM systems as they purchased them. Hundreds of REDCOM switches exchanges have operated for years with no upgrades—by customer choice. With REDCOM, if a customer does not require an upgrade for technology reasons, then there is no reason to upgrade.

REDCOM Brings Next Generation Telecom to the Pacific Islands

REDCOM is bringing the next generation of Voice over Internet Protocol (VoIP) technology to the Pacific Islands with a low-risk, flexible, and cost-effective way for telecom service providers to offer customers IP services. VoIP is the new wave of telecommunications, delivering voice communications over IP networks such as the Internet. With VoIP, businesses and consumers have a new way to lower their communications costs.

Next Generation Networks (NGN) with VoIP are a win-win technology for the Pacific Islands, providing service providers in the Pacific with a competitive advantage, higher revenues, and growth opportunities, while providing  consumers with lower-cost telecommunications and advanced services for the triple play of voice, data and video.

REDCOM’s HDX and SLICE® 2100™ next generation platforms are not only leap-forward technologies but are also cost-effective solutions that preserve all the functionality and investment in existing infrastructure. With a single HDX or SLICE 2100 migration platform, Pacific Island service providers have the flexibility of migrating to IP when it makes sense, eliminating forklift replacements with a solution that works seamlessly with current infrastructure. And, HDX and SLICE 2100 are low cost entry-level solutions that enable service providers to start out slow with a phased approach, creating new service areas at their own pace. Based on global standards, these networks meet the Pacific Islands’ current and future technology needs for the 21st century.    

Cook Islands: VoIP Migration Path

Telecom Cook Islands (TCI) was the first South Pacific deployment of REDCOM’s HDX softswitch. The REDCOM HDX with TRANSip® technology suite provides TCI with a migration path to integrated legacy and IP services. With the HDX, TCI adopted a realistic migration path in a single platform, allowing them to migrate to VoIP on an as-desired basis.

REDCOM’s HDX is a powerful softswitch and SIP call manager that retains complete Class 4/5 capabilities in a single platform solution. Operating as both a softswitch and a gateway, HDX delivers up to 1,000 IP subscribers per shelf. And, with HDX, customers like TCI can start with as few as 100 IP subscribers. HDX is an ideal “cap and grow” replacement that facilitates easy migration to VoIP at the most opportune time for customers, while having extensive capabilities that allow service providers to retain legacy equipment.

Widely recognized as a leading service provider in the Pacific region, TCI sets the standard for the rollout of new telecom services. In addition to REDCOM’s HDX, TCI employs a REDCOM IGATE™ for international connectivity and REDCOM MDX stand-alone intelligent switches.

Tonga: Next Generation Network Services

Tonga Communications Corporation (TCC) has completed a major network overhaul by installing an NGN-ready REDCOM HDX softswitch in Vava’u, the main tourist area, and redeploying existing REDCOM systems to four separate service areas. The HDX now enables TCC to provide Next Generation Network services to the people of Tonga. HDX gives telecom service providers like TCC all the benefits of IP while preserving the functionality of their existing telecom infrastructure.

Initially, TCC planned to install two new REDCOM HDX exchanges and update two others to employ C7 signaling. In working with REDCOM on the network design and plan, TCC realized that substantial savings could be made by redeploying some of the existing REDCOM systems and installing the NGN-ready HDX system in Vava’u. It only took TCC’s engineering team a few days to install the new HDX in Vava’u. The existing REDCOM MDX and MDX•I systems were separated and redeployed to four separate service areas.

The ability to leverage the existing REDCOM assets saved TCC almost half a million dollars. Now, with the new REDCOM HDX installed in Vava’u, TCC can provide softswitch and NGN services to meet future technology demands.

Pitcairn Island

Stratos New Zealand Ltd. selected the SLICE®, REDCOM’s smallest, self-contained telephone system, to serve as the communications hub for the remote island of Pitcairn. SLICE is a completely integrated telephone switching system for Pitcairn, providing international gateway functions and enabling the island’s link to the outside world via phone, fax and satellite communications.

Partner with Pacific Islands

For more than a quarter of a century, REDCOM has worked with the island nations in the Pacific region helping them to meet their telecommunications requirements by developing state-of-the-art solutions that are scalable and adaptable to meet the growing needs of our customers in the Pacific. REDCOM delivered its first international public telephone system to American Samoa in 1983 and its first toll operator system to Palau in 1995.

Since then, the company has partnered with customers throughout the Pacific, including American Samoa, Cook Islands, Fiji, Niue, Palau, Pitcairn Island, Solomon Islands, Tonga, and Tuvalu. REDCOM is proud to be a member of the Pacific Islands Telecommunications Association (PITA). REDCOM donated to PITA a SLICE-based system to enable PITA members to restore critical communications, expediting disaster recovery efforts.