A Carrier-Class 4/5 Softswitch & Gateway

REDCOM’s IMS-compatible HDX is a fully integrated softswitch and media gateway platform that delivers interoperable communications to service providers, ILECs/CLECs and private networks. As the most reliable Class 4/5 platform on the planet, the HDX is ideal for challenging operating environments and financial planners concerned with long-term costs.

 IP Softswitch

A low-risk transition to IP networks

HDX provides a high assurance migration solution that enables carriers to schedule a phased approach to VoIP implementation, risks, and financial exposure. Traffic, subscribers, and services are cut-over when it makes sense for your business, eliminating a high risk wholesale replacement. HDX facilitates a cost effective way to add packet voice (IP) to an existing TDM switching network, while allowing service providers to retain legacy equipment investments.

 Improve Efficiency

Improve network efficiency

Designed for geographic distribution throughout the Cloud, HDX enables carriers to keep the intelligent resources closer to the end user, and to share service resources for cost control and network resilience. Compatible with both legacy networks and the IMS network architecture, HDX drops into existing networks while providing a leap into the future, allowing carriers to select the most efficient and cost effective transport  routes. In fact, HDX makes the old centralized exchange model obsolete, replacing it with a truly distributed Cloud voice services architecture.

 Remote Access

Remote/access solutions

Sharpen your competitive edge with remote subscriber access via SIP, MGCP/NCS, GR-303, V5.2, or direct wired lines. Supporting both legacy TDM remotes and SIP-enabled Access Nodes with DSL, the HDX enables carriers to modernize the access network on a responsible schedule. REDCOM’s Intelligent Remote model preserves local communications during catastrophic network failures. Key services (e.g., fire, police, government) front-ended with the HDX can continue to operate even if the network core or significant transmission assets are compromised.


Increase revenue with Centrex

The HDX allows you to compete by adding new revenue streams through Centrex services for both analog and VoIP users. The Centrex solution is deployed on your network as a price-oriented alternative to traditional PABXs. Centrex enables carriers to expand their service offerings to businesses, eliminating costly PABXs.


Application development API

REDCOMs Application Programming Interface (API) enables OEMs and service providers to implement custom Apps for revenue enhancement and market differentiation. The HDX is the perfect platform for carrier-class prototyping and developing applications to drive new revenue sources.

 Secure Communications

Secure & encrypted communications

TRANSip, REDCOM’s VoIP technology suite, offers an additional layer of security for VoIP traffic with the ability to encrypt calls. Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) are available to encrypt the SIP call signaling and client authentication to ensure confidential communications.

 SIP trunking

SIP trunking made easy

SIP trunking is a cost-effective way for service providers to leverage their IP network to reduce costs. SIP trunks deliver a significant return on investment and TRANSip-equipped HDX softswitches have extensive SIP trunking capabilities to ensure that your switching resources fit your business model for current and future growth.

 Distributed Architecture

Distributed architecture

The HDX system architecture minimizes the risk of single point failures as it distributes resources system-wide and network-wide, using multiple points of direct access. Individual HDX systems can be distributed geographically throughout the Cloud, which increases network resilience and allows carriers to share resources and lower costs.

Get more information

For more information on our communications solutions, please contact a REDCOM customer advocate at 585-924-6500 or click here to send us an email.