Overview

The convergence of radio, wireless, microwave, satellite, and IP communications is fundamentally changing the way that Oil & Gas companies operate today. The Oil & Gas industry relies on these critical telecommunications systems to ensure that remote sites stay connected to headquarters and vice versa. Regardless of whether you are located offshore or on-shore, on drilling rigs, at pipelines, or in an office, REDCOM has reliable, interoperable and scalable voice switching systems that are tailored to meet the telecom requirements of the Oil & Gas industry.

REDCOM's HDX with TRANSip® addresses the needs of the Oil & Gas industry with an integrated, drop-in Voice over IP (VoIP) communications solution. This next-generation IP softswitch, based on the industry-standard Session Initiation Protocol (SIP), fully integrates VoIP and TDM in a single Next Generation Network platform. Combined with REDCOM's Radio Interface, the HDX allows any phone in the REDCOM system to dial out to a remote radio, or allows a radio to dial directly into the system and ring a phone, make an outside call, or call another remote radio system.

By coupling enhanced VoIP capabilities with existing TDM networks and a simple and reliable connection between REDCOM switching systems and two-way radio systems, Oil & Gas companies can ensure that they meet their operational telecommunications requirements with REDCOM's HDX softswitch, serving as a fully integrated Call Manager and Media Gateway. REDCOM systems are designed to interconnect with a broad range of technologies, including analog lines, VoIP, satellite, microwave, T1 and E1, for maximum interoperability.

Interoperable

REDCOM's TRANSip technology suite empowers Oil & Gas companies to interoperate with IP and TDM networks, as well as radios and wireless communications, enabling a seamless, incremental transition to VoIP networks. REDCOM's HDX softswitch allows Oil & Gas companies to future proof their networks to interoperate today and tomorrow with a wide range of protocols and interfaces, positioning them for long-term evolution. With HDX, Oil & Gas companies continue to utilize their existing legacy networks while leveraging next-generation VoIP applications. This functionality provides REDCOM's customers with the flexibility to smoothly and incrementally migrate to IP in a cost-effective manner when it makes sense for their business, while still being able to deploy advanced communications technologies without compromising service quality and reliability.

Reliability

Reliable communications is critical to the day-to-day operations of Oil & Gas companies. REDCOM systems are designed to withstand extreme operating conditions. And, with redundant processors, REDCOM's HDX softswitch offers industry-leading reliability (99.999%) providing protection against a single point of failure.

SIP Trunking

The extensive SIP trunking capabilities of REDCOM's TRANSip technology suite allow Oil & Gas companies to scale their telecom system faster and more cost-effectively than with traditional phone lines. SIP trunks are used to connect two switches together and to connect them to the Internet. With proper network assessment planning and implementation, SIP trunks can deliver high quality and reliable service with substantial cost savings that directly impact the bottom line of Oil & Gas companies.

Conferencing

REDCOM's HDX conferencing capabilities allow Oil & Gas networks to teleconference with multiple participants simultaneously. Conferencing provides a powerful tool for communication, collaboration, and training. With the HDX softswitch, there are several conferencing styles available including "progressive" (participants added one at a time), "meet-me" (participants meet at a valid number at a specified time), and "preset" (conference controller initiates the event, adding participants as they answer). Some or all of these elements can be combined into a single conference.

Radio Interface

REDCOM's Radio Interface provides a simple and reliable connection between REDCOM HDX switching systems and two-way radio systems. Radio users gain all the same benefits of a REDCOM system normally available to station users. This feature allows any phone in the REDCOM system to dial out to a remote radio, or allows a radio to dial directly into the system and ring a phone, make an outside call, or call another remote radio system. The REDCOM Radio Interface contains two circuits and supports full two-way calling with Push to Talk (PTT), Voice Operated Transmission (VOX) or Carrier Operated Relay (COR). Each circuit can interface with an HF (pulse) or UHF/VHF (DTMF) radio for simplex or duplex operation. The Radio Interface allows direct, back-to-back radio patches with both VOX and COR.

Call Management

To provide Oil & Gas companies with a complete, user-friendly overview of network services, REDCOM offers the Scalable Operator Platform, a GUI software package call management system that delivers extensive conferencing, call control and handling capabilities. Working with any standard PC, the system creates a powerful attendant console that allows operators to place, accept, and intercept calls. Operators can also control held calls, active conferences, directory assistance requests, and call queue management.