Critical Communications for Your Evolving Enterprise

REDCOM has a long history of serving the railroad, power line carrier, and oil & gas industries. Each of these industries has unique requirements and our dedication to interoperability and scalability allows you to leverage your existing infrastructure, while you integrate emerging technologies like VoIP and maximize new opportunities for growth. As these enterprises move from circuit-switched to packet-switched networks, they are looking for ways to adopt advanced communications technologies without compromising service quality and reliability. No matter what your enterprise environment, you'll find the right softswitch solution with REDCOM.

REDCOM's HDX and SLICE® 2100™ softswitches address the mission-critical needs of multiple industries with an integrated, drop-in VoIP solution designed for the enterprise. These next-generation Class 4/5 softswitches, based on the SIP industry standard, fully integrate VoIP and TDM in a single platform.

The convergence of radio, wireless and IP communications is fundamentally changing the way that many enterprises operate today. For instance, reliable radio communications is critical to the day-to-day operations of railroads. REDCOM's Radio Interface provides a simple and reliable connection between the REDCOM HDX and two-way radios to empower enterprise communications. This interface system allows any phone to dial out to a remote radio, a radio to dial directly to a phone, and to make an outside call or call another remote radio.     

REDCOM's SLICE 2100 switching system has extensive capabilities for both public and private network settings, including specialized tandem features that are ideal for power line carrier applications. Due to its compact size and low power consumption, the SLICE 2100 is also well suited for distributed networks such as those employed by oil platforms, and railroad and utility networks.

With the REDCOM telecommunications solutions, we couple enhanced VoIP capabilities with existing TDM networks and a simple and reliable connection between REDCOM switching systems and radio systems to meet your telecommunications requirements.

REDCOM’s HDX System

REDCOM’s HDX switching system with TRANSip addresses mission-critical needs with an integrated, drop-in Voice over IP (VoIP) communications solution. These next-generation solutions, based on the industry-standard Session Initiation Protocol (SIP), fully integrate VoIP and TDM in a single Next Generation Network platform. REDCOM’s Radio Interface allows any phone in the REDCOM system to dial out to a remote radio, or allows a radio to dial directly into the system and ring a phone, make an outside call, or call another remote radio system.

Benefits of the REDCOM HDX System:

• Integrated Call Controller & Media Gateway
• Integrated VoIP, TDM, and Radio Interface, in a single platform
• SIP-based VoIP capabilities
• Scalable from 100 to 32,000 SIP subscribers
  
• SIP Trunking
  
• Extensive Conferencing (TDM, VoIP and Radio)
• Interoperable with HF (pulse) or UHF/VHF (DTMF) radio for simplex or duplex operation
• Multiple CODEC Standards for Compression
• Modem over IP V.150.1 & Fax over IP T.38
• Scalable Operator Platform (Graphical User Interface)

REDCOM’s SLICE 2100 System

REDCOM’s SLICE® 2100™ switching system with TRANSip brings VoIP connectivity to a wide range of applications, including public and private networks, emergency response communications, and enterprise markets. Functioning as both a softswitch and gateway, SLICE 2100’s integrated SIP Call Controller and Media Gateway offer a simple-to-install, single-box solution contained in a 1U platform. With SLICE 2100 there are no expensive server boxes, no separate gateway boxes, and no separate VoIP software to load and configure. SLICE 2100 allows you to get up to 1,000 IP subscribers in a single unit.

• SIP-based VoIP capabilities
• Up to 1,000 SIP subscribers
• SIP Trunking
• Integrated Call Controller & Media Gateway
• Adaptable to multiple T1/E1 Trunks and Analog Trunks
• Analog Lines and ISDN-BRI Lines
• Extensive Conferencing (TDM, VoIP and Radio)
• Radio Circuits and Magneto Circuits Interoperability
• Multiple CODEC Standards for Compression
• Modem over IP V.150.1 & Fax over IP T.38
• Scalable Operator Platform

To provide customers with a complete, user-friendly overview of network services, REDCOM offers the Scalable Operator Platform—a GUI software package call management system that delivers extensive conferencing, call control and handling capabilities. Working with any standard PC, the system creates a powerful attendant console that allows operators to place, accept, and intercept calls. Operators can also control held calls, active conferences, directory assistance requests, and call queue management.

Why REDCOM?

Unlike other major telecommunications system manufacturers, we support all our released software versions. REDCOM’s systems are proven products that continue to grow and advance with the latest technology. We do not impose mandatory upgrades. Based on the patented MSU architecture, our systems are designed to operate in adverse environments with no scheduled maintenance. REDCOM’s systems provide a current platform from which you can plan growth, technical advancement, and implementation of Next Generation features and interfaces. All this is available while retaining your investment, and on a proven, reliable platform. REDCOM’s systems are the logical solution for your future network requirements.

Interoperability

The REDCOM systems are designed to interconnect with analog lines, VoIP, satellite, microwave, and E1. REDCOM’s TRANSip® architecture is based on four functional core elements (Call Management, Media Gateway, Media Gateway Control and Legacy Support) that converge VoIP Call Management and TDM networks. TRANSip binds these functions into a single integrated system for seamless interoperability.

REDCOM’s TRANSip technology suite allows IP and TDM networks to interoperate, as well radios and wireless communications, enabling a seamless, incremental transition to VoIP networks. Designed for the industry-standard IMS architecture, REDCOM’s HDX softswitch allows users to future proof their networks to interoperate today and tomorrow with a wide range of protocols and interfaces, positioning them for long-term evolution.

REDCOM builds the interfaces and supports the protocols that enable secure and interoperable communications. REDCOM solutions connect multi-technology networks delivering maximum interoperability, including SIP, V.150.1, T.38, IPv4, IPv6, SS7/C7, GR-303, V5.2, CAS, DTMF, MFC/R2, MF/R1, FGC, FGD, CLASS, ISDN PRI/BRI and Euro ISDN.

VoIP-TDM Interoperability

With REDCOM’s HDX, customers can continue to interoperate with their existing TDM networks while leveraging next-generation VoIP applications. This functionality provides REDCOM’s customers with the flexibility to smoothly and incrementally migrate to IP in a cost-effective manner when it makes sense for them, while still being able to deploy advanced communications technologies without compromising service quality and reliability.

Radio Interface for HDX System: VOX, COR & PTT Calling

Radio users gain all the same benefits of a REDCOM system normally available to station users. This feature allows any phone in the REDCOM system to dial out to a remote radio, or allows a radio to dial directly into the system and ring a phone, make an outside call, or call another remote radio system. The REDCOM Radio Interface contains two circuits and supports full two-way calling with Push to Talk (PTT), Voice Operated Transmission (VOX) or Carrier Operated Relay (COR). Each circuit can interface with an HF (pulse) or UHF/VHF (DTMF) radio for simplex or duplex operation. The Radio Interface allows direct, back-to-back radio patches with both VOX and COR.

Reliability & Security

Whether you select the HDX or SLICE 2100, REDCOM delivers Reality-Based switching through highly reliable technology (99.999% reliability), providing innovative solutions based on your business needs. We provide complete, integrated solutions that yield high returns on investment, while safeguarding your critical communications for the enterprise.

REDCOM employs a patented distributed architecture which is highly reliable. REDCOM systems distribute resources (trunks, subscribers, etc.) and therefore are less prone to catastrophic failure. In a true Next Generation Network, important resources are distributed throughout the network and multiple are available to ensure service continuity.

Secure Conferencing

As adoption of next-generation technologies like VoIP have increased over the past several years, the security needs of enterprises have become paramount for many industries . REDCOM's switching solutions address the security requirements for enterprise customers in vertical markets such as banking and retail, with high-value features including secure conferencing.

In the same way that organizations protect their corporate computing networks with firewalls. With a REDCOM system equipped with an SWT-R Interface Board, companies can protect voice communications with SWT-R equipped sites as well. This allows organizations such as banking and financial institutions to discuss their operations with complete confidence that they are not being overheard. And, with the REDCOM TRANSip technology suite, VoIP communications can be secured as well.

The voice streams for SWT-compatible ports are encrypted and cannot use standard conference circuits. By switching them to a REDCOM system equipped with SWT-Rs, the remote SWT compatible terminals can use REDCOM's Extreme Conferencing capabilities, which provide unmatched size, flexibility, management and control with the ability to connect to secure environments. As a result, the voice path from the REDCOM system to the external SWT compatible terminal is completely secure.

IP PBX (intelligent node)

There are many kinds of PBX systems. Organizations are migrating their networks away from legacy PBX systems in favor of more robust, feature-rich IP PBX systems. Most enterprises find that it makes good financial sense to preserve their investments in existing TDM equipment. Therefore, the hybrid or converged IP-PBX approach — capable of supporting both TDM and IP communications — appears to be the most practical and popular.

With REDCOM, customers have both a softswitch and an IP-PBX option (or an “intelligent node”). Whether you need a softswitch or an IP-PBX, REDCOM has you covered with the HDX and SLICE® 2100™. These next-generation Carrier Class 4/5 softswitches also serve as an intelligent node platform. As such, these systems convert IP phone calls into traditional circuit-switched TDM connections for the PSTN. Acting as an intelligent node, the HDX and SLICE 2100 also support traditional analog and digital telephones, allowing enterprises to migrate slowly at their own pace to an all-IP telephony environment when it makes sense for their business.

The HDX and SLICE 2100 are completely integrated VoIP Gateways that scale seamlessly to thousands of IP subscribers, providing state-of-the-art telephony features in an easy to use and highly intuitive, low- maintenance platform. A VoIP network must support the Internet Protocol being used. The Session Initiation Protocol (SIP) is growing rapidly as an IP-PBX standard. Virtually all basic telephony features are now available in SIP. REDCOM’s HDX and SLICE 2100 switching systems act as both SIP-based softswitches and SIP-based intelligent nodes, depending on the specific application.