Technology, business, and regulatory environments are changing fast in the utilities industry. This drives the need to focus on improving operational systems through upgrade and replacement. Outage Management Systems, often deployed ten years ago, are being replaced with ADMS (Advanced Distribution Management Systems). Upgrades from traditional Graphical Information Systems to Enterprise GIS are occurring with increasing regularity, in spite of the daunting effort to consolidate myriad information types and locations into a single database accessible to all operational groups.
In addition to just keeping up with normal operational concerns, the need to prepare for crises is becoming more important every day. Accidents, acts of terrorism, and cyber attacks all result in the need to manage the ensuing crisis. Crisis Management should be seen as an operational issue for utilities. REDCOM CrucialConnect is a key element of crisis communications.
CrucialConnect by REDCOM is designed to bring together disparate networks into a single rugged, reliable, and deployable package.