Careers

Careers @ REDCOM

REDCOM is Recruiting the Best People in Communications

We are a rare breed — an All American company, from design to manufacturing to sales. Our technology serves the most challenging environments on Earth. Are your skills up to the challenge?

REDCOM is an established equal opportunity employer (EOE) in Victor, New York, a suburb of Rochester, New York. REDCOM specializes in high-tech telecommunications switching system design and manufacture. We have many talented and dedicated engineers on staff. REDCOM’s employees have a wide cross-section of skills and education in engineering and non-engineering disciplines. Some of the areas for which we staff include:

  • Engineering – Electrical engineers, real time control software engineers, with C and/or Java experience, and IT software engineers. Telephony, IP, and network knowledge or educational specialization is highly desirable. While REDCOM provides a dynamic, structured environment to ensure high productivity, it also gives substantial freedom to engineers to use and build their skills and knowledge.
  • Sales – We sell direct, with our own direct sales staff and sales support staff. This includes technical requirements analysis, quotation, order entry, customer database customization, and customer technical support and training. Positions are staffed by salespersons, engineers and technicians. Education and experience requirements vary depending upon the position.
  • Manufacturing – REDCOM builds its own circuit boards and systems. REDCOM circuit boards use surface mount technologies. Positions include test engineering, manufacturing process design, board assembly/testing, system assembly/testing, as well as shipping and receiving. Education requirements vary, depending on job requirements. We cross-train our manufacturing employees, creating a flexible workforce able to meet changing demands, which greatly increases job diversity and satisfaction.
  • Facilities – We are proud of our office and manufacturing facilities. Maintenance and housekeeping activities are provided by our own facilities and grounds staff. They are an integral and valued part of our operation.
  • Administration – REDCOM administration staff handles purchasing, quality control, and a variety of other administrative activities. We have our own internal accounting staff for all necessary corporate activities. Dedicated IT servers equip them with the necessary tools, fully integrated with the rest of our corporate activities and systems. Education and experience requirements vary depending upon position.

Benefits

REDCOM offers a comprehensive benefits package. In addition to ten paid holidays, REDCOM employees enjoy three weeks of vacation time after only one year. We offer company paid life insurance, a 401(a) profit sharing plan, a 401(k) retirement savings plan, a tuition reimbursement plan, and a generous benefits plan including supplemental life insurance, medical insurance, dental insurance, and more.

State of the Art Facility

REDCOM’s workforce enjoys a comfortable, well maintained office and manufacturing facility. This 140,000 square foot facility is located on forty acres in suburban Victor, New York. Our manufacturing floor is built around a large, treed atrium. We have a health facility open to all employees, with two racquetball courts, exercise/workout equipment, saunas, and a large Jacuzzi. There is even an equipped radio shack for Ham radio operators. The grounds include walking paths through wooded areas.

Rochester and Upstate New York

Located near Rochester, New York, Victor is within driving distance of the Finger Lakes, Lake Ontario, Niagara Falls, the Adirondack Mountains, and the Catskill Mountains. These provide a wealth of year-round outdoor activities. Rochester also provides excellent access to advanced educational, medical, and cultural resources. For more information on Rochester and Upstate New York, see:

Join us!

The combination of benefits, location, and work environment has proven highly desirable to REDCOM’s employees. The proof of this is in our turnover rate, which is substantially below industry and local norms. Isn’t it time you considered a career at REDCOM?

Current Job Openings

Join the Telecom Experts at REDCOM

Software Development Project Manager

As a Software Development Project Manager at REDCOM, you will have direct responsibility for the successful delivery of complex cross-disciplinary product development projects. 

Essential Functions

  • Drive cross-disciplinary teams to deliver successful project outcomes
  • Work with stakeholders to clearly identify and continuously manage project scope, requirements, dependencies, and deliverables
  • Collaborate with technical staff to develop cost, resource, and delivery estimates
  • Apply current industry standard project management techniques to achieve on-time delivery of strategic business needs within budget, utilizing a Stage-Gate model and leveraging enterprise systems.
  • Work closely with product owners, software engineers, product validation, and various subject matter experts to ensure completeness and efficiency of solutions.
  • Proactively communicate technical, budget, and schedule progress and risks to project stakeholders and executive management. Escalate when necessary.
  • Successfully manage multiple projects simultaneously.
  • Facilitate the development of appropriate risk mitigation strategies.
  • Coach and mentor Associate Project Managers and Project Analysts.

Knowledge & Skills Required to Fulfill the Essential Functions

Knowledge (education and training):

  • Bachelor’s degree in a related technical field is required (i.e., Software, Computer Science, etc.)
  • 3+ years practical experience as a project manager delivering software products
  • The ideal candidate will be able to draw on past experience as a software developer or coder

Critical Skills:

  • Development and management of executable project schedules in Microsoft Project.
  • Utilization of Microsoft Project for scenario impact analysis and reporting.
  • Ability to create structure from ambiguous data into the defined framework.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group: executives, managers, subject matter experts, and project team members.
  • Ability to understand complex software development challenges and issues, collaborate, and escalate as appropriate in a timely manner.
  • Exceptional personal organization and the ability to work collaboratively.
  • Effective use of enterprise resource planning systems.
  • Ability to explain PMO methods and procedures.

EOE, AA, M/F/Vet/Disability Employer.