Careers

Careers @ REDCOM

REDCOM is Recruiting the Best People in Communications

We are a rare breed — an All American company, from design to manufacturing to sales. Our technology serves the most challenging environments on Earth. Are your skills up to the challenge?

REDCOM is an established equal opportunity employer (EOE) in Victor, New York, a suburb of Rochester, New York. REDCOM specializes in high-tech telecommunications switching system design and manufacture. We have many talented and dedicated engineers on staff. REDCOM’s employees have a wide cross-section of skills and education in engineering and non-engineering disciplines. Some of the areas for which we staff include:

  • Engineering – Electrical engineers, real time control software engineers, with C and/or Java experience, and IT software engineers. Telephony, IP, and network knowledge or educational specialization is highly desirable. While REDCOM provides a dynamic, structured environment to ensure high productivity, it also gives substantial freedom to engineers to use and build their skills and knowledge.
  • Sales – We sell direct, with our own direct sales staff and sales support staff. This includes technical requirements analysis, quotation, order entry, customer database customization, and customer technical support and training. Positions are staffed by salespersons, engineers and technicians. Education and experience requirements vary depending upon the position.
  • Manufacturing – REDCOM builds its own circuit boards and systems. REDCOM circuit boards use surface mount technologies. Positions include test engineering, manufacturing process design, board assembly/testing, system assembly/testing, as well as shipping and receiving. Education requirements vary, depending on job requirements. We cross-train our manufacturing employees, creating a flexible workforce able to meet changing demands, which greatly increases job diversity and satisfaction.
  • Facilities – We are proud of our office and manufacturing facilities. Maintenance and housekeeping activities are provided by our own facilities and grounds staff. They are an integral and valued part of our operation.
  • Administration – REDCOM administration staff handles purchasing, quality control, and a variety of other administrative activities. We have our own internal accounting staff for all necessary corporate activities. Dedicated IT servers equip them with the necessary tools, fully integrated with the rest of our corporate activities and systems. Education and experience requirements vary depending upon position.

Benefits

REDCOM offers a comprehensive benefits package. In addition to ten paid holidays, REDCOM employees enjoy three weeks of vacation time after only one year. We offer company paid life insurance, a 401(a) profit sharing plan, a 401(k) retirement savings plan, a tuition reimbursement plan, and a generous benefits plan including supplemental life insurance, medical insurance, dental insurance, and more.

State of the Art Facility

REDCOM’s workforce enjoys a comfortable, well maintained office and manufacturing facility. This 140,000 square foot facility is located on forty acres in suburban Victor, New York. Our manufacturing floor is built around a large, treed atrium. We have a health facility open to all employees, with two racquetball courts, exercise/workout equipment, saunas, and a large Jacuzzi. There is even an equipped radio shack for Ham radio operators. The grounds include walking paths through wooded areas.

Rochester and Upstate New York

Located near Rochester, New York, Victor is within driving distance of the Finger Lakes, Lake Ontario, Niagara Falls, the Adirondack Mountains, and the Catskill Mountains. These provide a wealth of year-round outdoor activities. Rochester also provides excellent access to advanced educational, medical, and cultural resources. For more information on Rochester and Upstate New York, see:

Join us!

The combination of benefits, location, and work environment has proven highly desirable to REDCOM’s employees. The proof of this is in our turnover rate, which is substantially below industry and local norms. Isn’t it time you considered a career at REDCOM?

Current Job Openings

Join the Telecom Experts at REDCOM

Manufacturing Process Engineer – Entry-level to experienced

Essential Functions

  • Develop, document, implement, and support the processes required for the successful production of REDCOM product and REDCOM EMS customer deliverables in terms of Safety, Quality, Cost, and Delivery.
  • New Product Introduction activities, including the establishment of prototype processes that are utilized to learn and develop production processes, the programming of automated equipment, testing, and training required for implementation.
  • Troubleshoot automated equipment, as well as provide technical assistance to assembly team
  • Continually innovate new technology and practices to improve efficiencies in manufacturing operations
  • Estimate production times and make recommendations on resources, tooling, and fixture needs.
  • Train assembly team on manufacturing procedures and practices
  • Interface with vendors/suppliers and purchasing team for purchase of equipment, materials, and parts

Other Duties

  • Perform capital equipment analysis and specification
  • Customer interface is always a possibility, as our facility is a marketing centerpiece.
  • Contribute to the design and implementation of quality control systems that ensure our products and services are safe, reliable, and of the highest quality.
  • Design tooling and fixtures

Qualifications

  • Bachelors Degree in Industrial, Manufacturing, Mechanical Engineering, or other closely related degree
  • Experience with Root Cause Analysis and other Lean tools

    Critical Skills

    • Ability to multitask and interface effectively across all levels of the organization in order to meet the daily demands of internal and external customers
    • Willingness to continuously improve and learn new skills
    • Manufacturing process development and the capture of such procedures in written documentation
    • Strong analytical and problem-solving abilities along with time management and organization skills

    Special Working Conditions

    • Typically, a one shift operation (days). However, there are some requirements to work extra hours when the demand cycle requires it.
    • Production environment is driven by customer delivery dates. There are times when a customer may have an urgent need and, if possible, we will work to help them in any way we can.

    Physical Requirements

    • May require significant lengths of time standing at the various pieces of equipment, in order to program and/or troubleshoot operations.
    • Travel can vary based on customer demands, but is typically 5% and encompasses training, vendor, supplier, and customer meetings.

    Manufacturing Process Operator – Electronics Manufacturing Services

    Essential Functions

    • In a team environment, perform a variety of tasks or operations in a multiprocess manufacturing environment following prescribed methods
    • Rotate through various process areas in performing these tasks and operations (i.e., assembly, programming, quality control, etc.)
    • Conduct process control tests and report variances to lead operator, technician or supervisor
    • Responsible for final output quality
    • Check current production orders/schedules to determine daily production requirements. Then, plans and assembles the required materials.
    • Make product/process runnability decisions and make process/equipment adjustments to maintain quality standards and to obtain optimal operating conditions.
    • Perform first level troubleshooting on equipment and processes

    Other Duties

    • As assigned

    Qualifications

    • Successful completion of the Mechatronic Technology program
    • IPC-610 Certification
    • J-STD Certification

      Critical Skills

      • Ability to work in a team environment
      • Able to read Blueprints and Electrical Schematics
      • Electronic assembly

      Due to US Government and Military contracts, US citizenship or Permanent Residency is required. EOE, AA, M/F/Vet/Disability Employer.